How to succeed at settlement conferences
| Author | David Frangiamore |
| Pages | 397-404 |
HOW TO SUCCEED
AT SETTLEMENT
CONFERENCES
7A-1
CHAPTER 7A
HOW TO SUCCEED AT
SETTLEMENT CONFERENCES
By Kevin M. Quinley, CPCU, AIC, ARM, Senior Vice President, Medmarc
Insurance Group, Chantilly, VA. and updated by David H. Frangiamore
§700A INITIAL CONSIDERATIONS
§701A When to Mediate or Enter Into Settlement Discussions
§702A Settlement Conferences Are Increasingly Common
§703A Claim Adjuster at Settlement Conference
§710A KNOW YOUR AUDIENCE—DETERMINE WHAT IS THE
MOST APPROPRIATE FORUM FOR YOUR CASE TO SETTLE
§720A BE PREPARED
§730A BE BRIEF
§740A WELCOME AND ANTICIPATE QUESTIONS
§750A BE FLEXIBLE AND INNOVATIVE
§760A SEND A LONE RANGER, NOT A MONGOL HORDE
§770A BE ASSERTIVE, BUT NOT ABRASIVE
§780A BELIEVE IN YOUR CASE
§790A KNOW YOUR AIMS
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