Claim complaints: the art of being a squeaky wheel
| Author | David Frangiamore |
| Pages | 441-446 |
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- How Insurance Companies Settle Cases
- Preliminary Sections
- Preface
- About the author
- Introduction
- Introduction to the claims game
- The fundamentals
- Creating the claims file
- Investigating coverage
- Researching opposing insurance defense counsel
- The factual investigation
- How to check the financial health of defendant's insurer
- Using insurance consultants and experts
- Settlement negotiations and compromises
- How to succeed at settlement conferences
- Common negotiating mistakes
- Techniques not found in claims manuals
- Claim complaints: the art of being a squeaky wheel
- Claims denials
- Claim evaluation software
- Action letter outlines
- Releases, covenants and settlement agreements
- How to estimate bodily injury settlements
- Underinsured motorist coverage
- How to take a claims representative's deposition
- Bad faith-bad news
- Extraordinary bad faith cases
- Common claim myths
- Settling the $5,000 to $75,000 bodily injury claim
- Uninsured motorist claims
- The claims department and the claims manual
- Impact of covid-19 on insurance claim handling issues
- Index
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