Strategic Change

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  • An empirical investigation of business‐to‐business e‐commerce adoption and its impact on SMEs competitive advantage: The case of Egyptian manufacturing SMEs

    Business‐to‐business (B2B) e‐commerce adoption by Egyptian manufacturing SMEs is an important tool to gain competitive advantage. It is important to understand the levels of B2B e‐commerce adoption among Egyptian manufacturing SMEs and the different factors that influence each level of such adoption. The Technology–Organization–Environment framework factors have a significant impact on the different levels of B2B e‐commerce adoption by Egyptian manufacturing SMEs. Technology–Organization–Environment framework factors have an indirect impact on Egyptian manufacturing SMEs competitive advantage.

  • Making it happen: The pivotal role of knowledge sharing for information technology deployment success during joint venture change

    Tacit and explicit knowledge sharing must be continually cultivated to enable information technology implementation success. Effective information technology deployment necessitates a holistic focus beyond technical and legacy factors to include social, organizational, political, and interpersonal dimensions. Attention to cultural integration is a critical component of managing joint venture change and building employee engagement, perception of legitimacy and knowledge sharing norms. Individual employees occupy a key role in determining intended strategic impacts by committing to and enacting change efforts, particularly though making discretionary decisions to share their knowledge or alternatively to hoard, hide or disengage from sharing; an outcome which may be influenced by perceptions on knowledge ownership and value.

  • IT adoption in social care: A study of the factors that mediate technology adoption

    Organizations within the social care sector are faced with demanding changes driven by the government’s agenda to modernize and an ageing population, requiring high quality and personalized services that are efficiency and cost‐effective, facilitated by complex organizational technology. Efforts to improve the efficiency and effectiveness of social care provision need to be mindful of the peculiarities of the sector, in particular, the poor level of information technology (IT) skills and abilities. Job specifications will require revision as technology is increasingly integrated with care workers’ current roles and responsibilities. Social care organizations that are able to develop and implement effective IT strategies may well be able to leverage a significant competitive advantage.

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  • Antecedents of continuance intention of using Internet banking in Saudi Arabia: A new integrated model

    Along with cognitive perceptions, customers’ psychological traits are key determinants of Internet banking continuance to use. Incorporating psychological traits into technology acceptance models strengthens their explanatory power and boosts our understanding of online behavior. Users’ technology readiness, uncertainty avoidance, and satisfaction are key determinants of Internet banking continuous use. Bank managers should take users’ personal preferences into consideration by offering flexible online systems with diversified designs and choices.

  • Critical success factors for the implementation of enterprise systems: A literature review

    Since their inception into work organizations, enterprise systems (ES) have proved challenging for many organizations to implement successfully. This study seeks to advance our understanding of the ES success literature by focusing on Harzing Journal ranked articles only that focus on the issue of “critical success factors” for ES implementation. The authors identify 34 key critical success factors that can provide both scholars and practitioners with a more holistic view of ES success.

  • The strategic impact of information technology deployment, part 4

    The growth and rate of change of information technologies demands that investigation of its challenges and the constituents of its successful deployment remain at the forefront of scholarly endeavor. The contexts of technology adoption, in terms of geography, sector and organizational size, require ongoing investigation for typological trends and deficiencies. Future information technology research should seek to further its methodological toolkit in order to develop greater richness of insight. Business leaders of the future will require enhanced understanding of information technologies, and therefore training and education in the subjects will need to be provided accordingly.

  • An investigation of the benefits and barriers of e‐business adoption activities in Yemeni SMEs

    Yemeni small‐ and medium‐sized enterprises (SMEs) are at the early stages of e‐business adoption and their owners and managers need to be supported to gain an understanding of the benefits that their business can achieve from adopting e‐business. Yemeni SMEs are at the early stages of e‐business adoption. The delay in adopting more advanced e‐business solutions are due to factors including the comparatively low level of technology usage within the organization, lack of qualified staff available to develop, implement and support firms’ websites, and limited financial resources. A lack of computer software and hardware resources appears to have a detrimental effect on e‐business adoption amongst Yemeni SMEs.

  • Breaking new grounds: Deployment of electronic data capture (EDC) for clinical trials in China

    Managerial understanding of the organizing logics and deployment of electronic data capture (EDC) in clinical trials is fundamental to the capture of value from the system. We examine the deployment of EDC in clinical trials in China. We argue that managerial understanding of the organizing logics of EDC system is fundamental to the deployment and subsequent capture of value from the system. We identified what we call the rhetoric of legitimation EDC, and the active separation of knowledge forms of the old system as salient discursive practices that has the potential to enable (or impede) value capture from EDC deployment.

  • Managerial practices and the productivity of knowledge‐intensive service businesses: An analysis of digital/IT and cash management practices

    Knowledge‐intensive service firms achieve superior productivity levels with management practices oriented to improve the relationship with customers. Managerial practices linked to digital and IT‐based practices and cash management techniques contribute to enhance SMEs’ productivity level. The positive effect of cash management techniques and digital/IT‐based practices is conditioned by the characteristics of the businesses’ operations, in our case, the knowledge orientation of the organization. While nonknowledge‐based businesses benefit more from practices linked to digitization and IT practices, knowledge‐intensive businesses capitalize more on management practices that seek to improve the relationship with customers.

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