Vol. 42 No. 10, October 2022

Index

• 10 BENEFITS THAT MATTER MOST IN 2022.
• 10 BEST WAYS TO PROVIDE A GREAT CUSTOMER SERVICE EXPERIENCE IN 2022.
• BENEFITS OF GREAT CUSTOMER SERVICE.
• BRINGING IT TOGETHER: Growing Heritage Printing, Signs & Displays from the family garage to three locations required finding the right people and making the right financial moves.
• CHANGES BY SMALL BUSINESSES IN CONTENT MARKETING STRATEGIES POST COVID.
• COUNCIL FOR ENTREPRENEURIAL DEVELOPMENT.
• ECONOMIC DEVELOPMENT PARTNERSHIP OF NORTH CAROLINA.
• FINANCIAL MANAGEMENT CHECKLIST.
• HOW MANAGERS CAN SUPPORT REMOTE EMPLOYEES.
• LETTER FROM BYRON HICKS: State Director, Small Business and Technology Development Center.
• MARKETING TIPS.
• N.C. DEPARTMENT OF ADMINISTRATION OFFICE FOR HISTORICALLY UNDERUTILIZED BUSINESSES.
• N.C. DEPARTMENT OF AGRICULTURE & CONSUMER SERVICES.
• N.C. DEPARTMENT OF COMMERCE.
• N.C. DEPARTMENT OF LABOR.
• N.C. DEPARTMENT OF REVENUE.
• N.C. DIVISION OF EMPLOYMENT SECURITY.
• N.C. RURAL ECONOMIC DEVELOPMENT CENTER.
• N.C. SECRETARY OF STATE'S OFFICE BUSINESS REGISTRATION DIVISION.
• N.C. Small Business Center Network.
• N.C. STATE INDUSTRY EXPANSION SOLUTIONS.
• NATIONAL INSTITUTE OF MINORITY ECONOMIC DEVELOPMENT.
• NCWORKS ONLINE.
• NORTH CAROLINA BIOTECHNOLOGY CENTER.
• NORTH CAROLINA LAWYERS FOR ENTREPRENEURS ASSISTANCE PROGRAM.
• NORTH CAROLINA MILITARY BUSINESS CENTER.
• PERSONAL APPROACH: From promptly answering phones to solving issues--Sciencix befriends its customers, ensuring they both succeed.
• PLUGGED IN: Launched in a college dorm room, Simple & Sentimental uses the power of the internet to energize continued growth and expand its international customer base.
• RESOURCE: DIGITAL MARKETING GUIDE.
• SERVICE CORPS OF RETIRED EXECUTIVES.
• Small Business and Technology Development Center.
• SOCIAL MEDIA MATTERS.
• TIPS FOR COMPARING SMALL BUSINESS LOANS.
• TIPS TO NAVIGATING THE LABOR SHORTAGE.
• VETERAN'S BUSINESS OUTREACH CENTER.
• WHAT A LENDER LOOKS FOR.
• WOMEN'S BUSINESS CENTERS IN NORTH CAROLINA.
• UNEXPECTED TOURISM.
• JIM BABB: A veteran broadcaster's innovative career.
• RECOVERY AND THE PATH FORWARD: BEST PRACTICES FOR NONPROFIT ORGANIZATIONS: Local PNC leader reflects on best practices to help nonprofit boards meet today's unique challenges.
• PLATINUM PLAY: A Raleigh family helps create a space expected to draw 1 million annual visitors.
• ALL ABOARD: Charter bus operators report a return to the road.
• SAVING GRACE.
• CHECKOUT TIME FOR MENTHOLS? A popular Tar Heel-made product eyes a controversial demise.
• Budget mandate kicks off overhaul of massive state government complex.
• Campaign Spotlight: House District 9.
• Nearly $270 million in broadband grants awarded within weeks.
• PASS THE CHIPS.
• Atrium Health.
• Belk.
• Catalent.
• Contech Engineered Solutions.
• Driven Brands.
• Pink Energy.
• The Illinois Health Facilities and Services Review Board.
• The Public Works Commission says it is considering alternatives to buying power from Duke Energy Progress in an effort to ensure competitive power rates for its customers.
• Wray Ward.
• Bojangles.
• Boom Supersonic.
• High Point University.
• Live Oak Bank.
• SaaS Alerts.
• Toyota.
• TRU Colors.
• Culp.
• Sunlight Batteries USA.
• UNC-Chapel Hill.
• Wake Forest.
• IFB Solutions.
• NRP Ventures.
• RTI International.
• Amy Davis.
• Avaya.
• Explore Asheville invested $1.3 million in ads and other expenses to become the official tourism partner of the U.S. Open tennis tournament in New York.
• GoTriangle.
• Mission Health.
• Pendo.
• The Henderson County board.
• LIVING LARGE: Patrick Melton and South Street Partners show shrewd timing as demand for elite property cascades.
• Discovery NETWORK: AskBio and a few dozen other firms are making North Carolina a pace-setter in highly targeted drug development.
• EMBRACING OUR DIFFERENCES.
• FAMILY CHEMISTRY.
• BUSINESS NORTH CAROLINA'S Trail BLAZERS 2022.
• BLAZING AHEAD.
• RALLYING POINTS.
• PLOWING NEW FIELDS.
• WINDS OF GROWTH: Whirligigs add zest, development to downtown Wilson.