BENEFITS OF GREAT CUSTOMER SERVICE.

• Position: CUSTOMER SERVICE

REDUCES CUSTOMER CHURN. According to Oracle.

89% of customers switched to a competitor brand after one negative customer experience.

INCREASES CUSTOMER LIFETIME VALUE (LTV). Highly engaged customers buy 90% more frequently, spend 60% more per transaction, and have 3 times the annual value compared to other customers.

DRIVES REVENUE GROWTH. Businesses that focus on improving their customer experience see an average 80% increase in revenue.

IMPROVES BRAND REPUTATION &amp...