Twenty-First Century Legal Practice: The Art of Solving International Business Problems in a Client-Led World

AuthorDavid A. Steiger
Pages1-22
Lawyers and nonlawyers alike have come to see that the business of law is in
a remarkable, perhaps historic state of ux today. What most purchasers of
legal services understand—but unfortunately fewer attorneys have yet taken
to heart—is that the upheaval going on is a reection of the fact that the
twentieth-century model of legal practice has been judged to serve lawyers
much better than their clients. And clients who are facing an unprecedented
scope of legal and business challenges have in the last decade collectively
concluded they can no longer accept their counsel’s halting half steps toward
adjustment to a changing and challenging world. Instead, businesses have
shed their historically passive role in the attorney-client relationship and
fundamentally redened the provision of legal services in a way that allows
them to extract maximum value at minimum cost. To put it bluntly, law-
yers better get used to the idea that they are now subject to the same rules
of procurement as any other vendor. In a globalizing world, that means
more and more attorneys are being challenged to develop a global practice,
because that is what clients increasingly need and will demand.
1
Chapter 1
Twenty-First Century Legal
Practice: The Art of Solving
International Business Problems
in a Client-Led World
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Well, How Did We Get Here?
At the dawn of the new millennium, the American legal profession was
divided, as it had seemingly always been, into two parts: in-house and
outside counsel who largely specialized in international transactions or
cross-border litigation, and everyone else. Many lawyers in this second
group were so focused on the day-to-day business of running their practices
that the seismic shifts in the way their clients’ business was being conducted
was largely lost on them. Sure, they understood that manufactured goods
were being imported from China in record numbers, or that if they called
an information technology (IT) help desk or a customer service line, they
were just as likely to be talking to someone in India as someone in Indiana.
They just did not see how their clients’ national, regional, or local foot-
print—and hence their own practice—was affected by any of that.
These lawyers would perhaps have told you that their clients were com-
panies that never had any overseas presence. They might have been doing all
of the legal work of a third-generation family business, a small or medium-
sized manufacturing concern, or a closely held company providing services
to a discrete set of communities. Their clients might have sought state
or federal tax advice, management of their litigation, or help with much
dreaded Sarbanes-Oxley compliance issues. The one thing these attorneys
were condent of, though, was that their clients would never be global and
simply would not want or need legal advice touching on international issues.
So, they concluded, adapting a legal practice like theirs to the needs of the
global economy was wholly unnecessary.
As it happened, however, even a decade ago, the businesspeople and
in-house legal staff with whom these attorneys interacted were already
becoming aware of the coalescence of a global marketplace that was reach-
ing into virtually every industry. This market was engaging not just Fortune
1000 leviathans with long-established cross-border presences, but small
and medium-sized product and service suppliers as well. Globalization had
already moved far beyond the production of electronics, steel, and source
code, and even beyond the provision of back ofce services. In fact, it had
already spread to sophisticated research and development functions, nan-
cial analysis, processing of insurance claims, and preparation of architectural
CHAPTER 12
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