Research on the human resource practices of family businesses: A domain worthy of further study

DOIhttp://doi.org/10.1002/hrm.21939
AuthorDonald O. Neubaum
Date01 September 2018
Published date01 September 2018
GUEST EDITORSINTRODUCTION
Research on the human resource practices of family
businesses: A domain worthy of further study
Donald O. Neubaum
College of Business, Florida Atlantic University
E-mail: dneubaum@fau.edu
It is with pleasure that I, as Editor of this special issue, in conjunction
with the entire editorial team of Human Resource Management and the
Family Enterprise Research Conference, introduce three articles as part
of this special issue on the human resource management practices of
family businesses. Generally recognized as the most common organi-
zational form in the world, family businesses account for between
50 and 80% of jobs in the majority of countries around the world. Our
collective knowledge of the unique human resource practices and
challenges presented in the family business system, however, does
not match the ubiquity of these firms. While scholarly attention of
these issues has surely increased in recent years, researchers and
practitioners alike have expressed concerns about the field's lack of
development (James, Jennings, & Breitkreuz, 2012), as well as the
integration of family science research into the field as a whole
(Combs, Jaskiewicz, Shanine, & Balkin, 2018). It was with these gaps
in mind that this special issue was conceived and launched. Each of
the three articles accepted for publication are briefly discussed in the
paragraphs below.
In their study entitled Managing family members: How monitoring
and collaboration affect extra-role behavior in family firms,Eddleston,
Kellermanns, and Kidwell (2018) integrate agency and stewardship
theories and develop a hybrid view of human resource practices in
family firms. These authors argue that unique aspects of family busi-
ness systems create challenging human resource management issues
as they relate to family employees. These challenges require family
firms to achieve a proper balance between the potentially positive
features of family employees, such as increased organizational com-
mitment and altruism, with those that might prove harmful to the fam-
ily firm, such as increased nepotism and opportunism. They
hypothesize that family firms that balance monitoring activities of
family employees with a collaborative environment, namely in the
form of constructive confrontation, adaptability, and family harmony,
will benefit in the form of higher extra-role behaviors (ERB) from fam-
ily members. These authors further find that while agency-based mon-
itoring of family firm employees can dampen ERB, when used in
conjunction with stewardship-based practices of family harmony and
adaptability, monitoring can actually lead to higher levels of ERB from
family employees. They also find, however, that when mixed with
monitoring, constructive criticism can have a destructive effect,
increasing the negative effect of monitoring on family employees'
ERB. These authors conclude that family firm employees' contribu-
tions to the family firm were highest when both agency and steward-
ship practices were utilized to harness the benefits of discipline and
service from family members.
The other two articles examine different compensation-based
practices in family firms, namely the use of broad-based employee
ownership programs (BEOPs) and incentive pay schemes. In his study
entitled A piece of the pie: The effects of familial control enhancements
on the use of broad-based employee ownership programs in family firms,
Mullins (2018) examines family firms' use of BEOPs. Specifically, he
argues that while family firms tend to be highly committed employers,
which might foster the implementation of BEOPs, they also have a
strong desire to maintain control over the operations and their equity
interests of their firms. As a result of their desire to preserve their
socioemotional wealth, family firms' willingness to implement BEOPs
is tempered by their reluctance to dilute their ownership control of
the firms which would result from sharing ownership equity with non-
family employees. Integrating the socioemotional wealth and corpo-
rate governance literatures, Mullins hypothesizes that, in general,
family firms will be less likely than nonfamily firms to implement
BEOPs. However, when family firms possess different familial control
mechanisms, their willingness to adopt BEOPs may change. Specifi-
cally, considering only family firms, for those firms that have either
family Chief Executive Officers (CEOs), or founder CEOs, Mullins sug-
gests that the family's desire to preserve socioemotional wealth will
supersede any economic benefit the adoption of a BEOP might bring,
lowering the probability the firm will adopt such a program. However,
for those family firms that possess dual-class share structures (which
enable family firms to retain their voting rights), the loss of socioemo-
tional wealth will be tempered as dual-class structures would enable
the family to maintain ownership control and preserve their socioe-
motional wealth in the face of BEOPs. He further argues that the
effect of dual-class shares will be stronger in those family firms that
have family CEOs, and in those firms with founder, as opposed to
DOI: 10.1002/hrm.21939
Hum Resour Manage. 2018;57:955956. wileyonlinelibrary.com/journal/hrm © 2018 Wiley Periodicals, Inc. 955

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