Nested identities as cognitive drivers of strategy

AuthorAnne Parmigiani,Jennifer Irwin,Brooke Lahneman
DOIhttp://doi.org/10.1002/smj.2735
Date01 February 2018
Published date01 February 2018
RESEARCH ARTICLE
Nested identities as cognitive drivers of strategy
Jennifer Irwin
1
| Brooke Lahneman
2
| Anne Parmigiani
3
1
Lycoming College, Williamsport, Pennsylvania
2
Jake Jabs College of Business and
Entrepreneurship, Montana State University,
Bozeman, Montana
3
Lundquist College of Business, University of
Oregon, Eugene, Oregon
Correspondence
Brooke Lahneman, Jake Jabs College of Business
and Entrepreneurship, Montana State University,
P.O. Box 173040, Bozeman, MT 59717-3040.
Email: brooke.lahneman@montana.edu
Research Summary: Organizations face tensions to con-
form to industry norms for legitimacy yet differentiate for
competitive advantage when implementing strategies. We
suggest this tension is due to and resolved through orga-
nizationscognitive negotiations of multiple levels of
identity. Through an inductive study in the recreational
vehicle industry, we find that organizations concurrently
draw on identities at the organizational, industry, and
strategic group levels to formulate and enact specific
competitive actions. Specifically, we find that organiza-
tional identity relates to decisions on product offerings;
industry identity relates to downstream strategy; and stra-
tegic group identity relates to upstream strategy, firm
boundaries, and expansion mode. Our findings highlight
the importance of strategic group identity and inform a
grounded model describing how organizations draw upon
different levels of identity to influence strategy.
Managerial Summary: Many managers experience ten-
sions of differentiating their firmscompetitive actions
from rivals, while conforming with industry norms and
practices. In this article, we argue that a manager can
navigate these tensions by understanding their firm, stra-
tegic group, and industry identities and how these identi-
ties interrelate. Through a qualitative case study of the
U.S. recreational vehicle industry, we show that each
level of identity influences different competitive actions,
with firm identity connected to product offerings, indus-
try identity related to managing downstream distribution,
and strategic group identity related to firm boundary and
acquisition strategies. Overall, strategic group identity is
the most critical for managers as this level filters how
they view competitors and provides the rules of
competition.
Authors contributed equally and are listed alphabetically.
Received: 21 November 2016 Revised: 10 October 2017 Accepted: 19 October 2017 Published on: 12 December 2017
DOI: 10.1002/smj.2735
Strat Mgmt J. 2018;39:269294. wileyonlinelibrary.com/journal/smj Copyright © 2017 John Wiley & Sons, Ltd. 269
KEYWORDS
cognition, competitive dynamics, identity, strategic
groups, strategy implementation
1|INTRODUCTION
Organizations face a constant tension to maintain legitimacy by conforming to industry norms, but
also to differentiate by creating a distinctive market presence and competitive position (Deephouse,
1999; Lieberman & Asaba, 2006). From a strategic perspective, organizations establish their posi-
tions through actions to implement their corporate strategies, such as firm boundary decisions, entry
modes, and management of interfirm relationships, and to implement their business strategies, such
as product offerings. Rivals and industry stakeholders can observe these competitive actions, which
are influenced both by economic drivers, such as supply and demand conditions and production
technologies, and by cognitive drivers, such as how managers interpret and process information
about their own organization, competitors, and the industry (Nadkarni & Barr, 2008; Reger & Huff,
1993). Whereas most work in strategy focuses on economic drivers, this paper examines cognitive
drivers, specifically identity.
Organizational competitive actions are influenced by factors at multiple levels: the organization,
the industry, and the strategic group. Work in organizational economics indicates each level influ-
ences strategy and performance (Porter, 1980; Short, Ketchen, Palmer, & Hult, 2007). Research on
strategic fit highlights coherence and combines multi-level factors to understand their influence on
these actions such as firm boundary decisions, distribution channels, and product offerings (Fisher,
1997; Siggelkow, 2001; Teece, Rumelt, Dosi, & Winter, 1994). This work tends to focus on eco-
nomic drivers, such as capabilities, whereas related work on multi-level interpretive cognitive ele-
ments has been scant. This is an important omission as a managers view of the environment affects
organizational actions and strategies (Eggers & Kaplan, 2013; Kiss & Barr, 2015; Narayanan,
Zane, & Kemmerer, 2011; Porac, Thomas, & Baden-Fuller, 1989). Our study addresses this gap by
investigating the cognitive driver of identity, exploring the relationships between levels of identity,
and connecting these multiple levels of identity to competitive actions.
Identity is defined as those characteristics that are central, enduring, and distinctive at organiza-
tion (Albert & Whetten, 1985), industry (Dhalla & Oliver, 2013), and strategic group (Peteraf &
Shanley, 1997) levels, primarily observable to insiders participating at those levels. Identity as a con-
struct allows scholars to explore how cognitive processes in an organization are related to competitive
actions and competition at organization, industry, and strategic group levels (Ashforth, Rogers, &
Corley, 2011; Hsu & Hannan, 2005; Porac, Thomas, & Baden-Fuller, 2011). Although acknowledg-
ing that multiple levels exist, studies rarely combine these levels to understand how organizations
draw concurrently on various levels of identity and how these relate to competitive actions, defined as
observable behaviors taken to select and implement the firms strategy(Ireland, Hitt, Camp, & Sex-
ton, 2001).
1
Thus, our study asks: How do organizations negotiate tensions in strategic positioning at
1
Ireland and colleagues use the term strategic actions; we chose the term competitive actionsfor these same activities to avoid
confusion with strategic groups.
270 IRWIN ET AL.

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