Ingredients for the Success of an E‐Government Website

Date01 March 2014
Published date01 March 2014
Book Reviews 283
Sehl Mellouli is professor in the
Information Systems Department at Laval
University, Canada. His research interests
focus on e-government, smart cities,
intelligent systems, and knowledge man-
agement. He has had several publications
in well-known journals and conferences.
He is a member of the board of the Digital
Government Society and the eGovPolinet
research consortium and a former member
of the North American Digital Government
Electronic government, or e-government, is an
expanding set of tools and administrative poli-
cies that governments have adopted in order
to improve their quality of service delivery to their
clients (citizens/enterprises) (Mellouli and Bouslama
2009) while reducing their costs (Fernandez and
J. Ramon Gil-Garcia, Enacting Electronic Govern-
ment Success: An Integrative Study of Govern-
ment-wide Websites, Organizational Capabilities,
and Institutions (New York: Springer, 2012). 271
pp. $179.00 (cloth), ISBN: 9781461420149;
$139.00 (eBook), ISBN: 9781461420156.
Ingredients for the Success of an E-Government Website
Sonia M. Ospina and Rogan Kersh, Editors
Sehl Mellouli
Laval University, Canada

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