Diversity fail: Wells Fargo's sham interviews.

More employers are trying to improve their recruitment by actively showing their commitment to diversity in hiring. But good policy and good intentions only go so far--you also need buy-in from hiring managers.

Banking giant Wells Fargo just found that out the hard way.

In 2020, the company launched a formal policy requiring hiring managers to find a diverse pool of candidates for all higher-paying jobs. Not coincidentally, that was the same year Wells Fargo settled an $8 million lawsuit alleging the bank discriminated against black applicants.

But internal whistleblowers came forward recently claiming hiring managers routinely scheduled interviews with minority...