Approach to an Integrated Personnel Policy

AuthorMASON HAIRE
Published date01 February 1968
Date01 February 1968
DOIhttp://doi.org/10.1111/j.1468-232X.1968.tb01067.x
MASON
HAIRE"
Approach
to
an
Integrated
Personnel
Policy
PSYCHOLOGISTS
have generally approached the modification of
behavior of people in organizations in a piecemeal fashion. That is, we have
typically taken up a little selection, a little motivation, and a little training, and
not dealt either with their interaction or with their implications for a broad organ-
ization-wide view of the process of managing human resources. Companies, too,
have tended to deal with the problem a bit at a time. It seems useful to phrase
the question
in
terms of a whole system and examine some of the things that
ffow from such
a
system analysis.
Most large and medium-large companies seem to operate with an implicit
model in mind, one which appears to view the movement of people through the
organization as a procedure rather comparable to the chemical process of frac-
tional distillation. In the chemical process, there is a complex crude base made up
of a variety of related components with different characteristics.
To
this base
is
applied a group of treatments-heat, pressure, catylitic agents, and the like-in
varying amounts depending on
the
outcome desired. At successively higher levels
of
volatility, Werent components of the product are siphoned
off
in amounts
dependent on the demand. In the organization, new managerial hires are taken as
the complex crude base and the demand at higher levels of management accounts
for successive distillations. This model
is
never made explicit as a guide for
organizational practice, but much of
the
behavior of companies seems to flow
from it. It seems useful to describe such
a
system mere precisely
and
see what its
characteristics are.
It
should
be
pointed out
that
no
claim
is made at
this
time
either for the appropriateness of
the
model, or for the degree to which it is in fact
the guiding principle of organization behavior.
A
Model
Let us
assume
that an organization is built on a fractional distilla-
tion model and that it looks something like Figure
1.
It
has five levels of manage-
ment, each of which (we shall assume
for
the
sake of simplicity) has
10
times
as many managers
as
the level below
it.
There is one chief executive. Let us
limit the kinds of movement which may occur
in
the model to the following.
Up.
Individuals may move up one level, and no one may skip a level. For the
sake of working out the model over
time,
probabilities are assumed for this
movement. They
are:
.001
from level V to level IV;
-01
from
IV
to
111;
-03
from
*
Professor
of
Organizational Behavior, Massachusetts Institute of Technology.
107

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