Training video sparks race-bias claim: Prescreen the content.

PositionLegal Briefs

A Louisiana credit union agreed to pay $110,000 to settle an EEOC lawsuit claiming it fired a black employee in retaliation for her complaints about a "racially offensive" training video. The video depicted a caricature of a black fast-food worker, as an example of "how not to provide customer service."

The lesson: First, never discipline or fire workers who voice...

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