Tips From The Trenches

Date01 September 2017
DOIhttp://doi.org/10.1002/ban.30529
Published date01 September 2017
September 2017 • Volume 34, Number 1 7
DOI 10.1002/ban© 2017 Wiley Periodicals, Inc., A Wiley Company • All rights reserved
Tips From The Trenches
Difcult issue damaging board
morale? Try this
When you and your board face a contentious is-
sue, remind yourself to slow down.
Do this by having one-on-one conversations
with each board member where you stress to ev-
eryone the need to be forward-thinking and calm
in their deliberations.
Then, at your next board meeting, stress the
same message. And set some ground rules on
behavior standards (no side conversations, no
interruptions).
Obtain more insight
during budgeting process
Your customers, staff and board members
should all have input into the budget process.
Many times, determining where to make cuts
and where to find new revenue is easier when all
stakeholders have a voice.
So when it is time to draft the budget, make
time to hear these voices and gather their input.
Increase your organization’s inuence
Andrea Kihlstedt, writing on nonprofitpro.
com, shares this idea for extending your orga-
nization’s reach using board members: a board
leadership forum.
Improve meeting agenda with these
easy strategies
Try one of these ideas if board meeting atten-
dance is flagging.
1. Always use a consent agenda. Include
meeting minutes from the finance, governance,
fund development and executive committees, along
with your CEO’s report.
2. Add a 10-minute staff presentation. This
should always be about a program, with time built
in for board Q&A.
3. Introduce a long-term issue to the agen-
da. Your succession, for instance, would be a
good topic.
Use ‘carrot’ or ‘stick’ to improve
meeting attendance?
In Terrie Temkin’s April 2017 On Nonprofits
newsletter, she offers these suggestions for con-
veying that a mandatory board meeting means
“must attend.”
“Determine those situations where you would
like all your board directors to be in attendance,
and incorporate them in your written list of ex-
pectations.”
Share your attendance expectations regularly:
when a prospect is asked to join, when an indi-
vidual says “yes” and during orientation, Temkin
advises.
“Publish the dates of all the meetings and
events, including the retreat, a year in advance.
Hold those dates as sacred, barring an act of God
or war. It allows people to plan. It also removes
the excuse that something else was already on
the calendar.”
“Make it clear that not only are there few
excuses for missing, there are consequences for
doing so. Of course, this means having the guts to
follow through on the consequences!”
“Base your annual board evaluation on a
point system. Assign high point values to atten-
dance at key meetings and events, including your
retreat. Missing such an activity in this situation
becomes potentially costly. (Here again is where
those consequences come in.)”
For more information, go to http://goo.gl/
jaOMSt.
In this type of meeting, you invite important
people to give brief talks to your board.
“At every board meeting, schedule 15 minutes
for a guest speaker,” Kihlstedt writes. “You can
begin or end each board meeting with a short
program.”
Who do you invite? Someone important in your
community. Here are some ideas from Kihlstedt:
The board chair of a local hospital.
A foundation director.
A local developer.
For more information, go to http://goo.gl/
n78h27.

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