The Role of Power and Competition in Contracting Out

AuthorSuzanne Marie Leland,Olga V. Smirnova
DOI10.1177/0095399713498748
Published date01 May 2016
Date01 May 2016
Subject MatterArticles
Administration & Society
2016, Vol. 48(4) 421 –443
© The Author(s) 2013
DOI: 10.1177/0095399713498748
aas.sagepub.com
Article
The Role of Power
and Competition in
Contracting Out: An
Analysis of Public
Transportation Markets
Olga V. Smirnova1 and Suzanne Marie Leland2
Abstract
Market forces provide a foundation for the expectations of efficiency in
contracting out. However, often the lack of competition in particular
industries creates powerful companies that are able to negotiate contracts
in their favor, reducing improved performance for government agencies.
To study how market power influences performance in service delivery
in the transit industry, we examine individual contracts as our unit of
analysis. We hypothesize that a vendor’s market power directly influences
an individual contract’s operational efficiency. We find that the lack of
competition in the execution of contracts is an important determinant of
agency performance.
Keywords
contracting out, public transportation, market power, performance,
contractual negotiations, benchmarking
1East Carolina University, Greenville, NC, USA
2University of North Carolina at Charlotte, NC, USA
Corresponding Author:
Suzanne Marie Leland, UNC Charlotte, 9201 University City Blvd., Charlotte, NC 28223,
USA.
Email: smleland@uncc.edu
498748AAS48410.1177/0095399713498748Administration & SocietySmirnova and Leland
research-article2013
422 Administration & Society 48(4)
Introduction
Like all government agencies during the recession, local transit agencies are
under tight budgetary constraints as tax revenues have steadily declined.
Therefore, any measure that targets cost-effectiveness becomes more and
more appealing to policymakers. Contracting out is no exception and is being
touted as a cutback management strategy for government agencies.
Competition and market forces provide the logical foundation for the expec-
tation of efficiency and effectiveness gains from contracting out services to
private vendors (Brown, Potoski, & Van Slyke, 2006; Savas, 1987, 2000,
2005; Van Slyke, 2003). However, in the case of local public transit provi-
sion, there is little empirical evidence over the last three decades that supports
the notion that contracting out for services obtains either of these two goals
(Leland & Smirnova, 2009; Perry & Babitsky, 1986; Zullo, 2008). Specifically,
Perry and Babitsky (1986) and Leland and Smirnova (2009) find that there is
little advantage in terms of efficiency and performance in contracting out
transit services over the past 25 years. Zullo (2008) also finds contracting out
for bus services did not yield any significant efficiency gains from 1993 to
2004.
These studies, however, do not closely examine the level of market com-
petition in the industry as the primary reason for why contracting does not
necessarily deliver on these promises. Chadwick (1859) and Demsetz (1968)
both assert that the determinants of competition in market negotiations differ
from and should not be confused with the determinants of the number of
firms from which production will issue after contractual negotiations take
place. Furthermore, Williamson (1975) argues that transaction cost econom-
ics should be extended and utilized to improve our understanding of market
competition. Therefore, in this study we explore the existing level of market
competition in the actual provision of services. Specifically, we look at how
the quantity of qualified vendors and their relative size of contracts influ-
ences cost savings and improved performance in public transit services. The
goal of this line of research is to provide the principal (government transit
agencies) with more information about how agents (transit vendors) operate
in the contracting marketplace to improve contracting practices.
We argue that in the tradition of Chadwick (1859), there is an important
difference between the level of competition in the bidding of services (among
private vendors) and the level of competition during the execution of a ser-
vice contract. The bidding process for transit services often takes place on a
national scale, where large private companies bid for different contracts,
while service provision actually occurs at the local level by cities, counties,
and special-purpose governments. On average, transit industry contracts are

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