The Personal Loan Department of a Large Commercial Bank

AuthorJohn B. Paddi
DOI10.1177/000271623819600120
Published date01 March 1938
Date01 March 1938
Subject MatterArticles
135
The
Personal
Loan
Department
of
a
Large
Commercial
Bank
By
JOHN
B.
PADDI
WE
HAVE
been
told
many
times
of
late
that
the
character
of
commercial
banking
is
undergoing
fundamental
changes.
Five
or
six
years
ago
the
banks
of this
country
had
about
70
per
cent
of
the
depositors’
funds
invested
in
loans
and
discounts.
Today
it
is
estimated
that
only
40
per
cent
is
so
invested,
although
deposits
have
mounted
to
new
peaks.
Many
banking
authorities
believe
that
for
some
years
to
come
the
demand
for
commercial
loans
will
not
be
as
great
as
in
former
years
because
of
radical
changes
in
the
producing
and
selling
of
merchandise.
Year
after
year
com-
mercial
loan
figures
are
progressively
less
in
the
budgets
of
business,
and
this
trend
has
become
a
new
source
of
con-
cern
to
the
banker.
In
quest
of
ways
and
means
for
making
productive
a
part
of
the
sur-
plus
funds,
and
diversifying
their
port-
folios
safely
and
profitably,
hundreds
of
banks
throughout
the
country
investi-
gated
the
possibilities
of
a
personal
loan
service
as
an
additional
outlet.
For
many
years
prior
to
the
installation
of
the
personal
loan
department
in
the
Manufacturers
Trust
Company,
re-
search
was
made
of
the
policies,
methods,
and
results
of
banks
which
handled
every
type
of
monthly
pay-
ment loan.
EVOLUTIONARY
CHANGES
Let
me
first
say
a
few
words
con-
cerning
the
history
of
money
lending,
and
the
evolutionary
changes
which
brought
about
the
comparatively
fa-
vorable
conditions
of
today.
Probably
the
most
notable
change
was
in
the
purpose
for
which
loans
were
made.
Years
ago,
money
was
loaned
mainly
to
acquire
land
and
property,
or
to
hold
what
borrowers
already
had.
For
centuries,
the
earning
capacity
of
prop-
erty
was
high,
while
that
of
labor
was
low.
The
gradual
increase
in
wages
paid
to
labor,
and
particularly
to
skilled
labor,
has
been
one
of
the
most
important
factors
in
the
eventual
development
of
lending
for
consump-
tive
purposes.
As
the
margin
wid-
ened
between
salaried
income
and
the
necessities
of
life,
people
found
it
possi-
ble
to
improve
their
standards
of
living
because
this
larger
margin,
by
providing
means
of
repayment,
created
credit
capacity
which
did
not
previously
exist.
The
increasing
demand
and
the
rapid
expansion
in
the
volume
of
consumer
credit
brought
about
state
regulation
in
many
sections
of
the
country,
and
remedial
legislation
was
enacted
to
re-
strict
rates.
All
this
contributed
to
the
reversal
of
the
former
banking
and
social
attitude
towards
this
form
of
lending,
and
today
the
personal
loan
business
as
conducted
by
reputable
agencies
is
not
only
on
a
dignified
plane
but
offers
to
some
degree
a
solution
of
our
rather
common
problem
of
the
shrinkage
of
commercial
loans.
Nearly
three
years
ago
the
Manu-
facturers
Trust
Company
inaugurated
its
personal
loan
service.
No
doubt
the
fairest
appraisal
of
its
real
value
to
a
bank
may
be
stated
in
terms
of
its
objectives.
Briefly,
the
following
are
some
of
the
advantages
which
we
un-
covered
through
our
study,
together
with
the
conclusions
which
led
us
to
enter
this
field.
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