The Effects of Family-Friendly Policies on Job Satisfaction and Organizational Commitment

DOI10.1177/0091026016689669
AuthorKwang Bin Bae,Gigeun Yang
Date01 March 2017
Published date01 March 2017
Subject MatterArticles
https://doi.org/10.1177/0091026016689669
Public Personnel Management
2017, Vol. 46(1) 25 –40
© The Author(s) 2017
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DOI: 10.1177/0091026016689669
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Article
The Effects of Family-Friendly
Policies on Job Satisfaction
and Organizational
Commitment: A Panel Study
Conducted on South Korea’s
Public Institutions
Kwang Bin Bae1 and Gigeun Yang2
Abstract
The aim of this research is to analyze the effects of family-friendly policies on job
satisfaction and organizational commitment. Using the Korean Labor & Income Panel
Study (KLIPS) from 2006 to 2013, this study finds significant positive relationships
between the number of family-friendly policies and both job satisfaction and
organizational commitment. More specifically, receiving maternity leave and child care
leave benefits is positively associated with job satisfaction, whereas child care subsidy
does not show a significant effect on job satisfaction. Furthermore, organizational
commitment has a positive relationship with child care leave, maternity leave, and
child care subsidy.
Keywords
family-friendly policies, job satisfaction, organizational commitment
Introduction
Over the past decade, the composition of the global labor force has experienced
drastic changes, developing into a heterogeneous workforce (Chin, Lee, Lee, Son,
& Sung, 2012; Riccucci, 2002). In particular, the proportion of women participat-
ing in both U.S. and South Korea’s labor pool continues to grow steadily since the
2000s (Ali, Kulik, & Metz, 2011). In the United States, for example, female labor
1North Carolina Central University, Durham, USA
2Wonkwang University, Iksan, Jeonbuk, Korea
Corresponding Author:
Gigeun Yang, Wonkwang University, 460 Iksandae-ro, Iksan, Jeonbuk 54538, Korea.
Email: withgg@wku.ac.kr
689669PPMXXX10.1177/0091026016689669Public Personnel ManagementBae and Yang
research-article2017
26 Public Personnel Management 46(1)
participation has increased drastically from one third of the working population in
1960 to more than 50% in the 2010s (U.S. Census Bureau, 2011). Likewise, female
participation in Korea’s workforce has increased from 37.2% in 1965 to 50% in
2012 (Statistics Korea, 2013). Accordingly, organizations have begun to discuss the
imperative need to support female employees by encouraging work-family balance,
which is related to outcomes such as job satisfaction, organizational commitment,
and turnover rate (Beauregard & Henry, 2009; Huang, Lawler, & Lei, 2007). Under
these circumstances, governments and firms now adopt various family-friendly
policies such as maternity leave, child care leave, and child care subsidy to better
address social demands.
In line with these changes, scholarly interest is now given in seeking the effects of
family-friendly policies on work motivation, such as job satisfaction and organiza-
tional commitment (Caillier, 2012, 2013; Clifton & Shepard, 2004; Saltzstein, Ting, &
Saltzstein, 2001). Findings on the relationships between family-friendly policies and
work motivation are controversial. While some studies find a negative relationship
between family-friendly policies and motivation (Saltzstein et al., 2001), others find a
positive relationship (Caillier, 2012, 2013; Saltzstein et al., 2001). Most of these stud-
ies examine the effects of family-friendly policies using cross-sectional data (Clifton
& Shepard, 2004; J. Kim & Wiggins, 2011; Lee & Hong, 2011; Saltzstein et al., 2001).
To date, there are few studies that analyze the effects of family-friendly policies using
longitudinal data (Bae & Goodman, 2014; Caillier, 2016).
The purpose of this study is to investigate whether family-friendly policies such as
child care leave, maternity leave, and child care subsidies have positive relationships
with job satisfaction and organizational commitment. The contribution of this
research on previous literature on family-friendly policies is twofold. First, this study
explores the causal relationship between family-friendly policies and work motiva-
tion by using longitudinal data from 2006 to 2013. Whereas previous research looks
into the effects of family-friendly policies on work motivation, few studies investi-
gate the relationship using panel data. Bae and Goodman (2014) and Caillier (2016),
for instance, explore the effects of the number of family-friendly policies on organi-
zational performance and turnover rate using organizational-level panel data. This
study builds on previous research by looking into the impact of various family-
friendly policies on job satisfaction and organizational commitment based on panel
data at the individual level. Furthermore, few studies, until now, examine the differ-
ent effects of the official adoption and actual eligibility of telework programs (Bae &
Kim, 2016; Caillier, 2013). In most cases, previous literature does not consider
whether employees are actually entitled to receive the officially adopted family-
friendly policies in the workplace. Therefore, we examine beyond the existence of
family-friendly policies adopted by organizations and instead investigate the effects
of these policies based on eligibility for employees. This study aims to supplement
previous research by examining the effects of employees’ eligibility of family-
friendly policies on job satisfaction and organizational commitment.

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