Stress this rule to communicate effectively with board members

• Published date: 01 August 2020
• DOI: http://doi.org/10.1002/ban.31146
• Date: 01 August 2020

8 Board & Administrator

DOI 10.1002/ban © 2020 Wiley Periodicals LLC • All rights reserved

Stress this rule to communicate effectively

with board members

Betsy Miller-Jones, former executive director of

the Oregon School Boards Association, said there

is one thing to keep in mind about effective com-

munication with board members.

“Communicate clearly up front about what

kind, how much and when communication oc-

curs, setting clear, documented expectations.” said

Miller-Jones.

“Make sure everyone has the same understand-

ing about what is to be communicated. That will

go a long way to reduce conflict and any misun-

derstandings later,” said Miller-Jones.

Districts of different sizes and complexity have

both different needs for communication and ex-

pectation for detail, she said.“What is possible and

relevant in one is overwhelming and too much in an-

other, and not enough for a third,” said Miller-Jones.

Board members should all know what is ap-

propriate for them to know and what a reasonable

timeline is for notification, she said.

“They should also understand the limitations

and constraints of confidential information and

methods of communicating that information,” said

Miller-Jones.

When does information become public and why?

This is important for board members to under-

stand, she said.

“What are their responsibilities as board mem-

bers in handling confidential information?” said

Miller-Jones.

“And remember, communication is a two-way

street,” she said.

“Communication agreements between boards

and superintendents should include what the

superintendent should be able to expect from

board members to communicate to the superin-

tendent in order to create the ultimate objective:

No surprises.” ■

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