State Government Employee Health Benefits in the United States

Date01 March 2007
AuthorChristopher G. Reddick,Jerrell D. Coggburn
DOI10.1177/0734371X06291427
Published date01 March 2007
Subject MatterArticles
5
Review of Public Personnel
Administration
Volume 27 Number 1
March 2007 5-20
© 2007 Sage Publications
10.1177/0734371X06291427
http://roppa.sagepub.com
hosted at
http://online.sagepub.com
State Government Employee
Health Benefits in the
United States
Choices and Effectiveness
Christopher G. Reddick
Jerrell D. Coggburn
University of Texas at San Antonio
Employer-sponsored health benefits are an important but relatively understudied area
in public sector human resource management. This study examines the choices that
state governments make in the United States and the views of state human resource
directors (HRD) on health benefits. Survey data, gathered from state HRDs in fall 2005,
reveal several important findings: In terms of choices, the most common plan offered
is the preferred provider organization (PPO); less than one third of states offer health
benefits to nontraditional partners; health benefits improve employee satisfaction and
the performance of the state government; and cost to the state government is the most
important factor that affects choice of plan. There is not a high level of agreement on
what strategies state government should pursue to reduce costs of health benefits; how-
ever, there is some agreement that premiums will be increasing in the near future.
Keywords: employee benefits; health plans; employee satisfaction; state government;
survey research
Health benefits in the United States have been increasingly focused on by the
media because of the high costs to employer and employee. In 2005, premiums
for family coverage increased 9.2%, an increase that exceeds the overall rate of infla-
tion by nearly 6% and the increase in workers’ earnings by more than 6%. Since 2000,
the cost of health insurance has increased by 73% (Gabel et al., 2005). Even as their
costs escalate, benefits are being recognized as a critical component of the total com-
pensation package for employees and have been said to attract and retain employees.
The importance of benefits to compensation is pronounced in the public sector
because of the politics of public employment, with benefits increases being less vis-
ible, hence more acceptable, than wage increases (Moore, 1991). Competitive
employee benefits are integral to public organizations’ human resource (HR) goals
and, ultimately, to organizational performance (Coggburn & Daley, 2005).
Despite the importance attached to health benefits, it is surprising that there is little
recent literature on the subject in the public HR literature (Daley, 1993; Perry & Cayer,
1997, 1998, 1999; Reddick, 2005; Streib, 1996a, 1996b). The current study attempts
6 Review of Public Personnel Administration
to help address this deficiency by focusing on employee health benefits in state gov-
ernments in the United States. Using a survey of state HR directors’ (HRD) opinions,
it provides a descriptive survey analysis of state government choices of health benefits.
The article focuses on state government to provide an analysis of employee health
benefits because of their wide diversity in political, economic, and social conditions.
Through an examination of what health plans state governments offer, the current
study maps out some of the current trends in public employee health benefits in the
United States. The primary difference between health benefits offered by government
and the private sector is the greater likelihood that state and local governments offer
health benefits to their employees. For example, health insurance is offered by all state
governments and by 99.5% of local governments (Moulder, 2003) but by only 62% of
all firms nationally (Kaiser Family Foundation, 2002). The survey and analysis focus
on HRDs because they are key decision makers in employee health benefits. As such,
they not only influence plan choices and design but also possess informed opinions
about the states’ experiences with these plans.
To examine choices of health benefits and HRDs’views on effectiveness of benefits,
this article is divided into several sections. The first section examines the literature on
public employee health benefits. The following section examines the construction and
administration of the survey instrument, including a discussion of some of the charac-
teristics of HRDs. Next, the survey results are presented, including the types of health
plans offered, satisfaction with health benefits, factors that affect choice of plan, the
availability of health programs, use of online health information, cost-containment
strategies, and the likelihood of making changes to health benefits. The final section
identifies some significant trends in state employee health benefits, addresses limita-
tions of this article, and presents avenues for future work.
Literature On Choice and Effectiveness
In Employee Health Benefits
There are several choices of health care plans that employers offer to their
employees. This is important because increased consumer choice of health plans
may result in improved employee satisfaction, increased access to care, and,ulti-
mately, greater enrollment by employees (Steinberg-Schone & Cooper, 2001).
During the last quarter of the 20th century, most public and private employers
who offered health benefits migrated from conventional plans toward managed care
plans in an effort to contain their rising health care costs (Ford, 2002). In conven-
tional health plans, sometimes called indemnity insurance, there are no preferred
provider networks, and an employee faces the same cost sharing regardless of
which physician he or she chooses. Typically, the employee faces a deductible
and coinsurance above the deductible. Conventional insurance is the oldest form of
employer-sponsored health insurance and was introduced when cost control was not
a predominant issue for governments. With the rise in health care costs, especially

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