Spend time on board relationship, connections when you take the top job

DOIhttp://doi.org/10.1002/ban.30518
Published date01 September 2017
Date01 September 2017
Editor: Jeff Stratton
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Spend time on board relationship,
connections when you take the top job
Executive Director Rod Braun (Pella, Iowa,
rbraun@christianopportunity.org) is almost ready
to retire. He took his current position 30 years ago
at a time when the organization’s board meetings
might run from 7 p.m. to 1:45 a.m. and employees
who attended the meeting were expected at work
the next day.
“Five weeks later, at a board meeting at 2:45
a.m., the CEO resigned,” Braun said. Braun was
thrown into the position after a staff petition to
make him executive director persuaded the board
to give him the job.
“I knew nothing about CEO and board interac-
tion, so one of the first actions I took was to sub-
scribe to Board & Administrator,” Braun said. He
also picked the brains of colleagues and developed
a network of people who worked similar jobs.
“My second year here I got on my state associa-
tion’s board and five years later was Iowa’s repre-
sentative to the national association,” he said.
“Any time we face major challenges I now have
a state and national network from which to pick
brains and ask questions,” Braun said.
Braun tried to figure out what happened to sour
the relationship between his predecessor and the
board. “Emotions ran high about that and it was
hard to sort truth from fiction, but what I learned
points to two problems,” he said.
The previous CEO didn’t delegate, even to
competent managers. Even as the organization
grew from $1.5 million to $12 million in budget
size, the CEO kept his hand in everything, which
led to physical exhaustion. “That included ad-
missions and the HR end of things,” Braun said.
“He ran this place from 6 a.m. to 8 p.m. Monday
through Saturday.”
His second major mistake was that he took
all issues to the board for approval. “The board
became used to being very hands-on, which
made my early years here very difficult,” Braun
said.
The fix for this was to bring in a consultant
to speak to the board about appropriate roles to
undo what the predecessor had created. “If it was
me saying these things, it would be viewed as a
power grab, whereas the outsider would be viewed
as neutral,” Braun said.
Braun’s next step was to set up a policy manual
in which key decisions are written down, he said.
“It’s maintained to this day,” Braun said.
The board’s executive committee reviews this
manual each year, Braun said. The board made
the decision to do this years back, reasoning that
no one can remember all of the key decisions.
September 2017 Vol. 34, No. 1 Editor: Jeff Stratton
continued on page 4
INSIDE THIS ISSUE
Limit board requests of staff 2
‘Skip-level’ meeting improves leadership 4
Hear from stakeholders, staff and board
when you take a new job 5

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