Review your job descriptions & train employees to document extraordinary duties.

Not only has the location changed for many jobs in the past few months, the jobs themselves have been radically altered in many ways.

That means processes and workflow have been disrupted for people forced to work at home and for people who are taking on new duties inside the workplace.

For that reason, it's more important than ever to make sure job descriptions reflect the reality of how employees really accomplish their tasks. After all, most job descriptions cover only the day-to-day tasks employees perform.

Important note: Job descriptions must match the reality of the job, not what management thinks the job entails. Those differences could become a key piece of evidence if the employee ever sues. That's why employee input is so essential.

Advice: New every-once-in-awhile duties may eventually become essential job functions. To ensure they get documented, train employees to keep track of the unusual aspects of their jobs.

These tips...