A Playbook for Positive Organizational Change: Energize, Redesign, and Gel

Published date01 November 2015
DOIhttp://doi.org/10.1002/jsc.2041
Date01 November 2015
RESEARCH ARTICLE
Strat. Change 24: 527–540 (2015)
Published online in Wiley Online Library
(wileyonlinelibrary.com) DOI: 10.1002/jsc.2041
Copyright © 2015 John Wiley & Sons, Ltd.
Strategic Change: Briengs in Entrepreneurial Finance
Strategic Change
DOI: 10.1002/jsc.2041
A Playbook for Positive Organizational Change:
Energize, Redesign, and Gel1
Bart Tkaczyk
University of California, Berkeley, USA
To lead positive organizational change, be catalysts for adaptability, and be
continuously change-ready, change management practitioners today need new
dynamic capabilities and skills that go beyond managing: namely, they should be
‘change energizers’ and ‘change designers.
Everything gives way and nothing stays xed
Heraclitus of Ephesus (c. 535–475 BC)
ere is nothing permanent except change. Andy Grove (1999), the former Presi-
dent and CEO of Intel, states that change is ceaseless, as well as persistent in its
acceleration, and is hitting the corporate world at a furious and escalating pace.
He should know well what is going on. Yet, the changes that confront today’s
organizations will dier in terms of type and scale. Indeed, some could be large-
scale and radical, fundamentally transforming the core or the way business oper-
ates. Examples of these include merger and acquisition transactions, technological
change, or downsizing as a kind of organizational restructuring. Others, however,
could be smaller-scale and incremental. Such changes include exibility eorts,
continuous process improvement, or other ne-tuning initiatives. ese are often
designed to support organizational continuity. Still, by all accounts, like leading
the Golden Horde, leading the changes that are taking place is not eortless, no
matter whether these changes are episodic or continuous, planned or emergent,
small or radical, incremental or discontinuous, anticipatory or reactive, adaptive
or revolutionary, tectonic or cataclysmic, as illustrated below.
Cases of change and change forces
Most enterprises more than ten years old are not as they were, say, ve years ago.
It is possible that, even in the next year or so, they will not look as they do now.
ere are numerous reasons why organizations have to change. erefore, today,
1 JEL classication codes: D21, D23, L20, L21, L22, L25, L29, M10, M19, O30,
O31, O33, O39.
Two classic three-step change
management models are critically
reviewed; bugs in both designs
are detailed.
A new model of positive
organizational change is
advanced. The new playbook for
change is composed of three
‘positive strategic change phases’
(energize, redesign, and gel) and
fteen associated ‘dynamic
actions’ that change leaders
should continuously cycle
through,when executing
organizational change.
The focus herein is on the
‘positive’ (for example, energizing
the workplace, organizational
health, and renewal) and ‘design’
(for instance, employing collective
design thinking and appreciative
future search), so as to deliver the
desired future and results for the
enterprise.

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