Pharmacies and the Pharmaceutical Industry in Latin America

DOIhttp://doi.org/10.1002/wmh3.307
Published date01 June 2019
AuthorNuria Homedes,Adriane Fugh‐Berman
Date01 June 2019
188
doi: 10.1002/wmh3.307
© 2019 Policy Studies Organization
Pharmacies and the Pharmaceutical Industry in Latin
America
Nuria Homedes and Adriane FughBerman
Latin American community pharmacies treat large segments of the population, especially the poor.
Selfmedication rates are high, and prescriptiononly medicines are often available without a
prescription. Patients rely more on pharmacistsadvice than clinicians, but conflicts of interest are
rampant: companies may offer discounts, extra drugs, or a higher profit margin to pharmacy owners;
pharmacy staff recommendations may be compromised by lack of education or financial incentives,
including bonuses and commissions for recommending specific drugs. Pharmacists and staff rely on
pharmaceutical company education on drugs. Pharmacy chains, which tend to provide poorer service,
are replacing family owned pharmacies in most Latin American countries. Pharmacies are a de facto
safety net for the poor and uninsured and should be considered part of the healthcare system, not just
commercial establishments. Medicine dispensation should be professionalized, and pharmaceutical
companyfunded education should be banned to minimize the conflicts of interest that affect
medication recommendations.
KEY WORDS: Latin American health care, pharmacies, conflict of interest
Introduction
Latin American pharmacies are the first line of health care for many, especially
the poor. As such, it is important to analyze how they respond to the needs and
demands of their clientele; if they recommend the appropriate use of medicines,
especially antibiotics; and if rational care is compromised by pharmacy relation-
ships with wholesale providers and pharmaceutical companies. In this article, we
describe the magnitude of the role that community pharmacies play within the
Latin American health systems, the prevalence of selfprescribing, how the quality
of prescribing and dispensing in private Latin American pharmacies affects the
rational use of medicines, explore the effect of commercial interests, discuss how
the rise of pharmacy chains may impact appropriate use of medicines, and critique
governmental responses to current challenges.
Bypassing Medical Professionals
Early studies documented that community pharmacies were an important
source of treatment for large segments of the population, especially the poor
(Brown, 1963; Ferguson, 1988; Harrison, 1976; Ledogar, 1975; Murray, 1988;

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