Microfinance Institutions, Responsibility, and Strategic Direction

DOIhttp://doi.org/10.1002/jsc.2083
Published date01 September 2016
Date01 September 2016
AuthorDimple Tresa Abraham,Shrikant S. Kalamkar
RESEARCH ARTICLE
Strat. Change 25: 603–612 (2016)
Published online in Wiley Online Library
(wileyonlinelibrary.com) DOI: 10.1002/jsc.2083
Copyright © 2016 John Wiley & Sons, Ltd.
Strategic Change: Briengs in Entrepreneurial Finance
Strategic Change
DOI: 10.1002/jsc.2083
Micronance Institutions, Responsibility,
and Strategic Direction1
Dimple Tresa Abraham
Centre for Womens Development Studies, New Delhi, India
Shrikant S. Kalamkar
Agro‐Economic Research Centre, Gujarat, India
MFIs and the micronance sector should align with state goals of job creation
and poverty eradication to rediscover their original mission.
e micronance sector has passed a crest, an extended trough, and is riding a
wave of resurgence in India. e cause of its debacle and subsequent government
action is now rmly in the past, and the sector is on an upward trajectory (CRISIL,
2014; Sa‐Dhan, 2014). e annual loans disbursed at the end of FY 2015–16
amounted to 10.31 billion USD (conversion rate of 1 USD = 60 Rs applied
throughout), recording a rise of 65 percent over the previous nancial year (MFIN,
2016) and exceeding all growth projections. e condence of the government in
the sector was rearmed when the Reserve Bank of India (RBI) granted a banking
license to Bandhan Financial Services, the largest micro lender in the country. e
competitive scenario continues to be diverse and intense, as the industry operates
under a more regulated environment (Ashta, 2012), which has also put in place
important mechanisms for self‐regulation, as it continues to deal with sensitive
and vulnerable segments of customers (Ingham et al., 2013).
Firms doing business with vulnerable clients, particularly the poor, should be
doubly careful in how they conduct themselves and carefully build an image of a
concerned and socially responsible entity. In fact, it was the careless conduct of
some leading micronance institutions (MFIs) in one of the South Indian states
that led to the downfall of the sector toward the latter part of the previous decade.
e industry today is certainly poised for further growth, with the government
emphasizing an inclusive growth agenda. e sector may see various innovations,
new product developments, and even new ways of partnering clients to achieve
the nancial inclusion agenda.
is article is organized as follows. First, it briey touches upon developments
in the micronance sector, particularly the crisis in the state of Andhra Pradesh.
1 JEL classication codes: G21, G38, O13, O31, P13.
MFIs should innovate in approach
and introduce products toward
furthering enterprise development
and self‐employment activities
among their clients.
Social mission should guide
economic aspirations of MFIs.
Future operations should exhibit
even higher levels of responsibility
toward clients for bigger societal
impacts.

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