Issue Information ‐ TOC

• DOI: http://doi.org/10.1002/jsc.2034
• Published date: 01 November 2016
• Date: 01 November 2016

Strategic Change: Briengs in Entrepreneurial Finance

Strategic Change 25 (2016) CONTENTS

The Strategic Impact of Information Technology Deployment, Part III

Volume 25 Number 6 November 2016

643 The Strategic Impact of Information Technology Deployment, Part III

Gareth R.T. White, Paul Jones, and Paul Beynon-Davies

e deployment of information technologies can provide signicant operational and strategic benets to smaller

organizations.

647 ICT as a Strategic Enhancer in Small Firms: A Study of New Zealand and Scotland

Laura Galloway, John Sanders, and Jo Bensemann

ICT use in small rms in New Zealand and Scotland is strategic but not necessarily associated with growth via

external markets.

659 The Impact of Customer Relationship Management Systems in Small Business Enterprises

Martin Wynn, Phillip Turner, Amitave Banik, and Gary Duckworth

e implementation of new customer systems can be a major challenge for small businesses, but they can deliver

signicant benets when accompanied by appropriate sta upskilling and associated process improvements.

675 Business Patterns and Strategic Change

Paul Beynon-Davies, Paul Jones, and Gareth R.T. White

Using pattern comics, an approach to visualization oers an innovative way of making sense of the issue of

strategic change, particularly as it concerns the domains of electronic business and electronic commerce.

693 Impact of Broadband Internet Technologies on Business Performance of Irish SMEs

Eileen Doherty, Elaine Ramsey, Paul Harrigan, and Pat Ibbotson

SMEs’ adoption and use of broadband technology is driving both day-to-day eciencies and strategic

developments.

717 The Adoption and Impact of ICT in South African SMEs

Sinfree Gono, G. Harindranath, and Gül Berna Özcan

Using the technology–organization–environment model, this study investigates the adoption and impact of

information and communications technology by small and medium-sized enterprises in South Africa.

735 Erratum: Lifting the Urban Poor Out of Poverty: Assessing the Role of Non‐banking Financial

Institutions in India