In the Name of Dark Web Justice: A Crime Script Analysis of Hacking Services and the Underground Justice System

AuthorKyung-Shick Choi,Claire Seungeun Lee
DOIhttp://doi.org/10.1177/10439862231157520
Published date01 May 2023
Date01 May 2023
Subject MatterArticles
https://doi.org/10.1177/10439862231157520
Journal of Contemporary Criminal Justice
2023, Vol. 39(2) 201 –221
© The Author(s) 2023
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DOI: 10.1177/10439862231157520
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Article
In the Name of Dark Web
Justice: A Crime Script
Analysis of Hacking Services
and the Underground Justice
System
Kyung-Shick Choi1 and Claire Seungeun Lee2
Abstract
The Dark Web serves as a key venue for peddling illegal goods and services, from
stolen possessions and drugs to illicit activities. The concurrent increase in Tor
network usage and the development of cryptocurrency has led to the creation
of major black market sites. One of the most popular illicit services offered on
the Dark Web is hacking, which includes website/social media account hacking,
Denial-of-service attacks, and custom malware. At the same time, the Dark Web
community has formed its own justice system leveraging the layer of anonymity
that exists between underground community users and the cybercrime ecosystem.
Existing studies predominantly focus on the major drug market operating on the
Dark Web, firearm sales, sexual exploitation, and money laundering. To address the
gaps in the current research as well as the relative nascency of an underground
justice system to monitor hacking services on the Dark Web, this study attempts to
broadly capture the dynamic nature of hacking services, which requires continuous
research to identify new trends and develop effective responses. The study aims to
examine the characteristics and the operations of the hacking service market and the
underground justice system on the Dark Web via an in-depth examination of Dark
Web forums with a crime script analysis vis-à-vis thematic analysis. The study defines
the crime script as that which includes pretrial, mid-trial, finalization, and exit stages.
This research sheds light on Dark Web justice courts’ procedures and the courts’
implications for shaping the future of the Dark Web.
1Boston University, MA, USA
2University of Massachusetts Lowell, USA
Corresponding Author:
Claire Seungeun Lee, School of Criminology and Justice Studies, University of Massachusetts Lowell, 113
Wilder Street, HSSB 469, Lowell, MA 01854, USA.
Email: claire_lee@uml.edu
1157520CCJXXX10.1177/10439862231157520Journal of Contemporary Criminal JusticeChoi and Lee
research-article2023
202 Journal of Contemporary Criminal Justice 39(2)
Keywords
Dark Web, hacking services, underground justice system, cybercrime ecosystem,
cryptocurrency, crime script analysis
Introduction
The Dark Web is one of the main marketplaces offering illegal goods and services, from
stolen possessions to drugs and other illicit activities. The convergence of increased Tor
network traffic and the development of cryptocurrency have helped to create major
black market sites. One of the most popular illicit services on the Dark Web is hacking,
which includes website hacking, distributed denial-of-service attack (DDoS), social
media account hacking, and custom malware. In response to this economy, the Dark
Web community has also formed its own justice system using the layer of anonymity
between the underground community users and the cybercrime ecosystem.
Even during the COVID-19 pandemic, cybercriminals have been leveraging mass
fear and panic to take advantage of many vulnerable victims through Coronavirus
phishing (Fowler, 2020), federal stimulus check scams (BBB Scam Alert, 2020), and
fake charities claiming to support coronavirus causes (DePompa, 2020). In addition,
the COVID-19 shelter-in-place order required millions of people working at home to
access corporate and government computer networks via their home Wi-Fi networks.
These conditions made online users more vulnerable than if they had been connecting
to the internet at their workplaces, which generally offer more protection.
As a result, the Internet Crime Complaint Center (IC3, 2022) received 847,376
incident reports in 2021, with estimated total losses of $6.9 billion. The monetary loss
from cryptocurrency-related cybercrime, which totaled some $246 million in 2020,
reached $1.6 billion in 2021. According to the Cyber Threat Report (Sonicwall, 2022),
governments worldwide faced a 1,885% increase in ransomware attacks. Current ran-
somware is fully capable of encrypting files on a shared network system, which can
essentially render an entire organization’s data inaccessible. Moreover, anonymous
cryptocurrency payment systems have fueled an increase in ransomware attacks such
as these that encrypt the data on a victim’s computer and network as offenders can
demand crypto payment via the Dark Web to keep their identities hidden. To gain
access to the Dark Web, users need to use a special encryption browser, such as The
Onion Relay (Tor) among others, to hide all the origination and ending destinations of
the traffic.
Signaled by these increases in cybersecurity breaches and ransomware attacks,
cybercriminals are actively selling illicit goods and services. The growing use of Dark
Web forums has offered cybercriminals more substantial opportunities for expanding
their network and forming clandestine marketplaces using crypto payment systems
without government authority intervening in transactions (Choi et al., 2022). Dark
Web markets are anonymous and essentially allow users to purchase and trade illicit
goods and services with a much lower risk of prosecution. For example, the
forum 4Chan provides illicit adult content while protecting anonymity, allowing users

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