Housing Matters, Services Might: Findings from the High Needs Families Program Evaluation

AuthorClara A. Wagner,Kathryn A. Henderson,Debra J. Rog,Emily L. Abbruzzi
Date01 January 2021
DOI10.1177/0002716221997037
Published date01 January 2021
Subject MatterEvaluating Interventions
ANNALS, AAPSS, 693, January 2021 209
DOI: 10.1177/0002716221997037
Housing
Matters,
Services Might:
Findings from
the High Needs
Families
Program
Evaluation
By
DEBRA J. ROG,
KATHRYN A. HENDERSON,
CLARA A. WAGNER,
and
EMILY L. ABBRUZZI
997037ANN THE ANNALS OF THE AMERICAN ACADEMYHOUSING MATTERS, SERVICES MIGHT
research-article2021
Permanent supportive housing for families experienc-
ing homelessness—typically, subsidized housing that is
not time limited and provides access to a range of sup-
port services—has substantially increased over the past
10 years, despite an absence of rigorous evidence of its
effectiveness. We examine the benefits of subsidized
housing with supportive services compared to subsi-
dized housing alone. Our findings suggest that support-
ive housing offers more opportunities for access to
services and benefits than subsidized housing alone,
but it may not be beneficial to families’ housing stability
or to family members’ employment or involvement
with the criminal justice system. We argue that housing
that is coupled with intensive case management, that is
service rich, and that provides and adheres to harm
reduction principles may help to strengthen supportive
housing’s effectiveness.
Keywords: housing; supportive housing; homeless
families; subsidized housing
To address the enduring problem of home-
lessness, communities across the country
have increasingly moved from a reliance on
shelter and transitional housing to placing
greater priority on permanent housing solu-
tions (United States Interagency Council on
Homelessness [USICH] 2018). Among the
housing approaches that communities use, per-
manent supportive housing has increased over
the past 10 years for both individuals and
Debra J. Rog, a Westat vice president and president of
its nonprofit affiliate, the Rockville Institute, has more
than 30 years of experience in research and evaluation
of homelessness. Some of her current studies include
evaluations of homeless service and housing systems
initiatives for families and youth.
Kathryn A. Henderson is a sociologist and senior study
director with experience conducting research and eval-
uations on homeless service delivery systems, housing,
supportive employment programs, and health initia-
tives for individuals and families living in poverty.
Correspondence: DebraRog@Westat.com
210 THE ANNALS OF THE AMERICAN ACADEMY
families. According to the Housing Inventory Charts that the U.S. Department
of Housing and Urban Development (HUD; 2019) maintains, between 2009 and
2019, the number of permanent supportive housing beds grew 41 percent for
families (up to 43,199 units) and 85 percent for single adults (up to 243,528
units).
Originally developed for single adults who have experienced chronic home-
lessness and have one or more disabilities, permanent supportive housing is long-
term housing in the community, typically subsidized, that is paired with intensive
case management and other supportive services (e.g., National Academies of
Sciences 2018; USICH 2018). Permanent supportive housing typically includes
housing that is affordable, not time limited, and provides access to a range of
services based on tenants’ needs and preferences. To illustrate, Joan, a single
mother with three children under the age of 10, lives in a three-bedroom apart-
ment located in a newly renovated small apartment complex where more than
half of the apartments provide supportive housing. In meeting space on site, Joan
participates in parenting classes and AA meetings. She has a case manager who
helps her to navigate the health system and other services and stays in touch to
provide her any support she needs.
Numerous studies have been conducted on the effects of supportive housing
for single adults (see Lachaud etal., this volume). Overall, the studies provide
evidence of its effectiveness in reducing homelessness and housing instability
(Bassuk et al. 2014; Stergiopoulos et al. 2015; Tsemberis, Gulcur, and Nakae
2004; Gulcur etal. 2007; Rog, Marshall, etal. 2014), hospitalizations (e.g., Gulcur
etal. 2007; Rog, Marshall, et al. 2014), and emergency department (ED) visits
(e.g., Srebnik, Connor, and Sylla 2013; Rog, Marshall, etal. 2014).
Far fewer studies have focused on examining the effectiveness of supportive
housing for homeless families (National Academies of Sciences 2018). As sup-
portive housing was first developed for single adults and is much more widely
used for this population, it is not surprising that the majority of research attention
on permanent supportive housing has been on this population. With the increas-
ing implementation of permanent supportive housing as an option that families
use, however, program providers and policy-makers need to understand if per-
manent supportive housing has the same benefits for families and adults.
Moreover, with service delivery systems having limited resources for housing and
Clara A. Wagner is a developmental psychologist and senior study director at Westat with 15
years of experience in research and evaluation. Her work involves mixed-methods evaluations
of programs addressing housing, health, and service needs of vulnerable populations.
Emily L. Abbruzzi is an epidemiologist and research analyst at Westat with six years of experi-
ence in evaluating health and housing initiatives for vulnerable populations.
NOTE: The authors acknowledge and appreciate the support that the Robert Wood Johnson
Foundation provided for the evaluation. They also acknowledge the assistance that Jim
Mayfield, senior research manager with the Research and Data Analysis Department of the
Washington State Department of Social and Health Services, provided in accessing administra-
tive data and developing propensity score models. The views expressed here, however, are
solely those of the authors.

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