Gender Diversity and Board Performance: Women's Experiences and Perspectives

AuthorJessica Hong Yang,Mustafa F. Özbilgin,Katerina Nicolopoulou,Nada K. Kakabadse,Andrew P. Kakabadse,Catarina Figueira
Date01 March 2015
Published date01 March 2015
DOIhttp://doi.org/10.1002/hrm.21694
Human Resource Management, March–April 2015, Vol. 54, No. 2. Pp. 265–281
© 2015 Wiley Periodicals, Inc.
Published online in Wiley Online Library (wileyonlinelibrary.com).
DOI:10.1002/hrm.21694
Correspondence to: Catarina Figueira, Cranfield School of Management, Cranfield University, Cranfield, Bedfordshire
MK43 0AL, UK. Phone: +44 (0)1234 754846, Fax: +44 (0)1234 752106, E-mail: catarina.figueira@cranfield.ac.uk
GENDER DIVERSITY AND BOARD
PERFORMANCE: WOMEN’S
EXPERIENCES AND PERSPECTIVES
NADA K. KAKABADSE, CATARINA FIGUEIRA,
KATERINA NICOLOPOULOU, JESSICA HONG YANG,
ANDREWP.KAKABADSE, AND MUSTAFA F. ÖZBILGIN
Despite considerable progress that organizations have made during the past 20
years to increase the representation of women at board level, they still hold few
board seats. Drawing on a qualitative study involving 30 companies with women
directors in the United Kingdom, the United States, and Ghana, we investigate
how the relationship between gender in the boardroom and corporate govern-
ance operates. The fi ndings indicate that the presence of a minority of women on
the board has an insignifi cant effect on board performance. Yet the chairperson’s
role is vital in leading the change for recruiting and evaluating candidates and
their commitment to the board with diversity and governance in mind. Our study
also sheds light on the multifaceted reasons why women directors appear to be
resisting the discourse of gender quotas. ©2015 Wiley Periodicals, Inc.
Keywords: board diversity, women representation, board performance, corpo-
rate governance, boardroom behaviors
Recently, the composition of corporate
boards has been widely debated (Sayce
& Özbilgin, 2014; Singh, Terjesen, &
Vinnicombe, 2008). Motivated by the
divergence in findings relating to the
links among gender diversity, board effectiveness,
and firm performance (Dalton & Dalton, 2009),
this article presents results from a qualitative
study, based on interviews with women direc-
tors from the top 50 companies in the United
Kingdom, United States, and Ghana by exploring
their perceptions regarding the role they play in
the boardrooms. The findings reveal women’s
personal motives, boardroom development activ-
ities, board working relationships, and perspec-
tives on board performance and gender quotas.
We unpack the interplay of gender diversity and
boardroom performance, as perceived by our
participants.
The role of women in top management teams
and leadership positions is well documented
(Wittenberg-Cox & Maitland, 2008). A growing
literature (McKinsey & Company, 2010) indicates
the potential benefits of women at the board
level. However, women still hold few board seats.
According to a recent report by Board Watch, only
15 percent of directors in the United Kingdom’s
FTSE 100 companies are women, and there were
just 9.4 percent in the FTSE 250 in 2011 (News
Alert, 2012). In the United States, women consti-
tute 16 percent of the directors of S&P 500 com-
panies (Spencer Stuart, 2010) and in most other
countries that figure ranges between 0.1 percent
and 15 percent (Catalyst, 2011).
266 HUMAN RESOURCE MANAGEMENT, MARCH–APRIL 2015
Human Resource Management DOI: 10.1002/hrm
As the European
champion, Norway
jumped from having
22 percent of women
on boards in 2004 to
28.8 percent in 2006,
to 44.2 percent in
2010, as a result of
quota legislation.
research focuses on whether functional diversity
such as education, technical abilities, functional
background, and nonregulated aspects of diver-
sity such as socioeconomic background, personal-
ity characteristics, or values (Milliken & Martins,
1996) affect board effectiveness. The presence
of a small number of women on the board has
an insignificant effect on board performance. If
women are a minority in the boardroom, they
are less likely to challenge their male counter-
parts. Research also suggests that the chairperson’s
role is vital in addressing diversity (Kakabadse &
Kakabadse, 2008).
More generally, this paper contributes to
the literature on diversity and governance by
providing a better understanding of how the
relationship between board gender and corpo-
rate governance operates. Despite numerous
studies on gender issues and corporate perfor-
mance (Dobbin & Jung, 2011), the real effects
of women directors on corporate governance
are still not clearly understood. It is important
to probe the factors in board processes that
are crucial to board effectiveness. This study
extends the literature by providing evidence
of key determinants of women’s representa-
tion and contributions by adopting a relational
approach. A relational approach emphasizes
interactions between multiple levels of analysis,
moving beyond the unidirectional relationship
between “cause and consequence” (Özbilgin,
2006), which has largely dominated the corpo-
rate governance literature. Such an approach
(Özbilgin, 2006; Özbilgin & Tatli, 2005) offers a
unique understanding of how governance struc-
tures and individual perceptions and practices
interplay in their specific historical and local
context and web of relationships.
The study sheds light on the contexts of
three countries, of which one is non-Western/
Anglo-Saxon. Ghana, however, includes elements
of “residual” culture (Bryson, 2008), which, in a
dialectic interaction with other societal norms
and beliefs, might explain culturally “dominant”
aspects of education, career paths, or corporate
behaviors.
The article is structured as follows. First, we
review theoretical perspectives on the relation-
ships between board diversity and corporation
governance effectiveness. The methodology
and sample characteristics of the study are then
explained. After this, the article offers the key find-
ings and analysis of the results regarding whether
and how gender composition of corporate boards
matters. The study concludes with a discussion
of the implications of our research on literature,
practice, and future research.
The difficulties involved in improving boards’
gender balance have prompted the introduction
of new governance guidelines such as the Higgs
(2003) report, drawing attention to the need for
increased diversity in the United Kingdom, which
requires all FTSE 350 companies with less than 20
percent of women on the board to explain their
board composition. Some European countries
have introduced gender quota legislation (Tatli &
Özbilgin, 2012). In Norway, since 2006, all listed
companies must have 40 percent women direc-
tors on their board; otherwise, the stock exchange
will delist them (Clarke & Branson, 2010). As the
European champion, Norway jumped from hav-
ing 22 percent of women on boards in 2004 to
28.8 percent in 2006, to 44.2 percent in 2010,
as a result of quota legislation. Norway’s impres-
sive growth path is followed by that of Sweden
(26.9 percent), Finland (25.7 percent), and
Denmark (18.1 percent). Although controversial
(Forstenlechner, Lettice, & Özbilgin,
2012), such a “quota” system has
proven efficient to boost the num-
ber of women on boards.
Quota legislations are often
based on the view that the repre-
sentation of women on boards may
significantly affect the governance
of companies. One argument is that
women’s equal participation may
enhance company financial per-
formance (Catalyst, 2011), change
board behavior, and enhance inde-
pendence (Adams & Ferreira, 2009)
and proactivity (Westphal & Bednar,
2005). Most importantly, gender
diversity reportedly guards against
the “groupthink” phenomenon
(Daily, Dalton, & Cannella, 2003; Robinson &
Dechant, 1997) and can provide greater access to
resources and networks (Fray & Guillaume, 2007;
Milliken & Martins, 1996), create career incen-
tives through signaling and mentoring (Daily et
al., 2003; Sheridan, 1995), and enhance public
and investor relations and legitimacy (Baysinger
& Butler, 1985). Our study sheds light on the com-
plex relationship between gender diversity and
boardroom performance.
Our data are valuable, as it is hard to access
boardrooms. Studies on the topic tend to draw
on quantitative methods that use narrow proxies
for performance, such as nonattendance of board
meetings (Adams & Ferreira, 2009). In order to
overcome this challenge, researchers have resorted
to putative measures of board performance, that
is, board observable diversity issues such as race,
age, or gender (Milliken & Martins, 1996). Our

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