Food for Thought

Published date01 January 2016
DOIhttp://doi.org/10.1002/bl.30037
Date01 January 2016
4 BOARD LEADERSHIP
“The best way of reducing
error rates is to target the
underlying systems failures,
rather than take action
against individual members
of staff.”
Leape, L. L. “Striving for Perfection,”
Clinical Chemistry 48, no. 11 (2002):
1871–1872.
Being Real About Governance
by Caroline Oliver
Caroline Oliver, Editor of Board Leadership, suggests that better governance
would be served if we were more willing to face the limitations of our current
understanding and practice. Here, she starts the process for herself and asks you
to do the same.
As someone who has taken a very
close interest in governance for
over twenty years, it seems to me
worth asking the question that every
child asks from the back seat of their
parents’ car on a long and winding
road: “Are we there yet?” Like a child,
I often ask the question in a rather
imperious and despairing voice (“For
heaven’s sake, can’t you lot in the
front seat get us there any faster than
this?”). And, like a child, maybe I don’t
understand, or take any responsibility
for, the realities of what it is going to
take to get us from A to B.
In this article, I try to start putting
that right for myself and hope that you
may come some or all of the way with
me. Please note that, throughout this
article, I am using the word governance
to denote the work of the board.
Noble Aims
The first question to ask, of course,
is where are we trying to get to? I
suspect that the answer for all of us
is something along the lines of “gov-
ernance that enables organizations
to succeed.” A noble aim indeed, but
clearly one that begs at least two fur-
ther questions:
1. How should success for any
given organization be dened?
2. How can governance impact
success or failure?
How We Fall Short
Asking these two seemingly simple
questions reveals the fundamental
reality that we must face if we are to
be real about governance. For all the
increased research and focus on gov-
ernance since the very first report on
corporate governance,1 we still have
no agreement on the answers to the
most basic of questions.
On the question of how success
should be defined for any given orga-
nization, the legal framework in many
jurisdictions would say we must look
to “the best interests of the corpora-
tion.” As Tuvia Borok points out in
the context of the Canadian Business
Corporations Act (CBCA)2: “A consid-
eration of any corporate law issue …
ultimately leads to a deliberation of
how to define what the best interests
of a corporation are.”
The CBCA demands that “every
director and officer of a corporation, in
exercising their powers and discharg-
ing their duties shall act honestly and
in good faith, with a view to the best
interests of the corporation.”2 Yet
courts and academics disagree as to
the appropriate definition of “acting in
the best interests of the corporation.”3
In the absence of this definition,
many claims arise. Perhaps “the best
interests of the corporation” can be
equated with the best interests of
shareholders, or employees, or stake-
holders, or the local community, or
the people represented by the incor-
porating body? Or maybe all of them?
And it doesn’t help our search for clar-
ity to know that each of these terms
is open to a large number of different
interpretations.
In the United Kingdom, the Compa-
nies Act 2006 requires that directors
consider the impact of their actions on
a wide range of stakeholders. The Act
requires a director to “promote the
success of the company for the benefit
of its members as a whole,” but sets
out the following six factors a director
must consider in fulfilling the duty to
promote success:4
1. The likely consequences of any
decision in the long term.
2. The interests of the company’s
employees.
3. The need to foster the
company’s business relationships
with suppliers, customers, and
others.
4. The impact of the company’s
operations on the community
and the environment.
FOOD FOR THOUGHT
For all the increased
research and focus
on governance since
the very first report on
corporate governance,
we still have no
agreement on the
answers to the most
basic of questions.

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