Early Evidence of How Sarbanes‐Oxley Implementation Affects Individuals and Their Workplace Relationships

Date01 February 2005
AuthorDAVID L. SCHWARZKOPF,HUGH M. MILLER
DOIhttp://doi.org/10.1111/j.0045-3609.2005.00002.x
Published date01 February 2005
Business and Society Review
110:1
21– 45
© 2005 Center for Business Ethics at Bentley College. Published by Blackwell Publishing,
350 Main Street, Malden, MA 02148, USA, and 9600 Garsington Road, Oxford OX4 2DQ, UK.
Blackwell Publishing, Ltd.Oxford, UKBASRBusiness and Society Review0045-3609© 2004 Center for Business Ethics at Bentley College1101Original ArticleBUSINESS and SOCIETY REVIEWSCHWARZKOPF AND MILLER
Early Evidence of How
Sarbanes-Oxley
Implementation Affects
Individuals and Their
Workplace Relationships
DAVID L. SCHWARZKOPF
AND
HUGH M. MILLER
W
ritten at a time of heightened awareness of the role that
corporate financial reporting plays in society, the Sarbanes-
Oxley Act of 2002 (the Act) drew immediate attention thanks
to its wide range of reforms. Although public companies must com-
ply with the Act’s provisions as a matter of federal law, the question
of whether the Act accomplishes the legislators’ goal of restoring
consumer confidence in financial markets has yet to be settled. As
with most legislation, the effect of the Act will be largely determined
by its implementation, as companies and their advisors—auditors,
accountants assisting with implementation tasks, lawyers, and
analysts—struggle with the details that Congress left to the Securities
and Exchange Commission (SEC) and other interpretive bodies.
The improvements sought by Congress depend in part on the extent
to which individuals at organizations affected by the Act better
understand company processes and help the company and its
David L. Schwarzkopf is an assistant professor of accountancy at Bentley College. Hugh M.
Miller is a graduate of Bentley’s MBA program and a candidate for a Masters in Global
Financial Analysis at the college.
The authors thank Mary Chiasson, Donna Fletcher, W. Michael Hoffman, Elliott Levy,
Catherine Usoff, anonymous reviewers, and the staff of the Center for Business Ethics at
Bentley College for their comments and encouragement, and the Babson-United, Inc.,
Fund for Research in Ethical Financial Reporting for its financial support. The authors are
particularly grateful for the time and cooperation of the participants in this research.
22 BUSINESS AND SOCIETY REVIEW
business advisors to form effective working relationships. We report
on how efforts to comply with the Act are affecting this understanding
and these relationships, based on our interviews with and surveys
of company representatives, accountants, and others involved in
implementation.
Our investigation aims to accomplish three broad objectives:
To highlight forces at work during the Act’s implementation
that are neither evident from a cursory glance at company
activity nor widely discussed in the media.
To better see potential short-term favorable and unfavorable
outcomes that may result from the Act.
To help identify potential long-term trends that may hold
implications for public policy or opportunities for research.
Our hope is that a view from “midstream” of the Act’s implemen-
tation can inform discussion on the legislation’s merits, while pre-
paring the community for possible outcomes. Additionally, as the
Act’s effect on policy and practice becomes clearer, the path of its
influence can be better traced with an appreciation of what was
happening during these early stages of compliance efforts. Thus,
although we cannot predict any results, we can offer a closer look at
changes under way.
We focus on efforts to implement Section 404 of the Act, which
requires corporate management to assess the effectiveness of the
company’s internal controls and mandates that auditors report on this
assessment. As described in the following discussions, this section
has brought about a surge in activity involving many levels of
company management and staff as well as a number of service
providers. As such, it is a bellwether for changes in significant
relationships within and among those groups.
Because the Act has the potential to affect wide segments of the
public, it is important for the broader business and policy commu-
nities to view activity during implementation. Hence, although our
investigation was motivated by considering how the Act can affect
an auditor’s understanding of the company under audit, we do not
focus on the specifics of accounting, auditing, or the legislation.
Our concern is with individual and social changes emerging during
implementation. This emphasis precludes any statement on the
substance of Section 404 or other parts of the Act. As we argue

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