Commentary: Leadership Tools That Should Not Be Overlooked

• Author: Joshua Franzel
• DOI: http://doi.org/10.1111/puar.12758
• Published date: 01 July 2017
• Date: 01 July 2017

Leadership Tools That Should Not Be Overlooked 527

Joshua Franzel is president and chief

executive officer of the Center for State and

Local Government Excellence and director

of Policy Research for the International City/

County Management Association.

E-mail: jfranzel@slge.org

Commentary

A t a time when many in the public

management field are placing increased

emphasis on conducting quantitative

analyses, adopting a range of performance metrics,

and integrating various programmatic data sets

to inform decisions, it is important to ensure that

the human side of management is also woven into

all programs and policies. The article by Kevin

Orr and Mike Bennett, “Relational Leadership,

Storytelling, and Narratives: Practices of Local

Joshua Franzel

Center for State and Local Government Excellence

International City/County Management Association

Leadership Tools That Should Not Be Overlooked