Build a self‐correcting board that does its job

DOIhttp://doi.org/10.1002/ban.30660
Published date01 April 2018
Date01 April 2018
Editor: Jeff Stratton
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View this newsletter online at wileyonlinelibrary.com • DOI: 10.1002/ban
Build a self-correcting board that does its job
Board problems are the board’s to fix. Yet, that
may be easier said than done.
Terrie Temkin, founding principal, CoreStrate-
gies for Nonprofits Inc., believes a “self-correcting”
board—one that does its job rather than that of
staff—is more engaged and is attainable using
these steps and strategies:
1. The board has to have the desire to be the
best it can be. No matter how good and positive
the board, it can always be better, Temkin said.
She said she has seen many boards and board
members who walk in and say, “This is the way we
have always operated.” “‘We are doing good work’
is the board’s mindset,” Temkin said. “That’s all
they are concerned with.”
The board has to recognize it can always be
better and have the desire to put in the time and
effort, Temkin said. “Without that, nothing else
happens,” she said.
Outsiders can come in and say you can do
better, or the executive director or a consultant
can be brought in to work on this area of board
improvement, but unless the board buys into it,
change won’t happen, Temkin said.
2. Identify the steps to up the board’s game.
“There are a number of them,” Temkin said.
Most boards don’t include a line item in the
budget for board development. “Nothing is free,”
Temkin said. “There must be money in the budget
to cover this work.”
Undertake some sort of self-assessment.
“Take the opportunity to ask as a board what we
did well in a particular meeting and then for qual-
ity improvement purposes ask, ‘What could we do
better?’” Temkin said.
A consultant can be hired to perform this
sort of work, Temkin said.
Tools to do this self-assessment can be down-
loaded from the web or can be borrowed from
another organization, Temkin said.
Or use a validated tool that is scored and leads
to a recommendation, she said. Three to consider,
according to Temkin:
From BoardSource: http://goo.gl/wGhcN2.
From Mel Gill: http://goo.gl/NKaJim.
From Vic Murray and Yvonne Harrison:
https://www.boardcheckup.com/.
Prioritize the work to be done based on the
results of the self-assessment. There will likely be
a number of items the board believes are appro-
priate to tackle, Temkin said. “Some may be more
time-consuming or costly and some not as inter-
esting to the group, so you need to prioritize the
changes to be made,” she said.
Determine what the board will consider a suc-
cess. “How will the board be different and how
will you measure the change?” Temkin said. “If
you haven’t identified what is success, how will
you know if you ever accomplish it?”
Identify the right individual or entity to lead
the effort. “This person or group will determine
April 2018 Vol. 34, No. 8 Editor: Jeff Stratton
continued on page 4
INSIDE THIS ISSUE
Getting rid of that ‘toxic’ board member 2
Key on ‘open and honest’ communication
with board 5
Board Service Commitment Pledge 6

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