Brief form plus work plan provide basis for ED appraisal

DOIhttp://doi.org/10.1002/ban.30620
Date01 February 2018
Published date01 February 2018
February 2018 • Volume 34, Number 6 5
DOI 10.1002/ban© 2018 Wiley Periodicals, Inc., A Wiley Company • All rights reserved
What to do when your volunteer board member wants to be paid
A board member with specic expertise has offered to
conduct a needs assessment to determine whether the
organization should create a new program. She volun-
tarily performed some of the initial work, which included a
proposal for the work that needs to be done leading up to
development of a business plan. The proposal includes a
schedule of payments to her for the work yet to be completed.
What should you do?
There are several issues to consider in this scenario
currently facing a Texas board. First, the board would need
to discuss and determine the potential for a conict of inter-
est if a board member were to be paid by the organization
for services. In addition, there are potential PR problems
if the public or your funders believe a board member got
a sweetheart deal to perform the work.
Rather than wrestling with issues like that, there are
easier ways out of the situation that won’t negatively affect
the organization. Two options:
1. Pay a professional for the service. You’ll get the
professional’s full attention this way. Asking an attorney
on your board to comment on an issue the organization
faces is one thing; asking the attorney to defend you in a
lawsuit is inappropriate. .
2. Formalize the board member/volunteer consultant
role. When the board’s expectation is that board members
who wish can volunteer their expertise to help the organiza-
tion, you prevent situations where a board member presents
you with a bill for services you thought would be donated.
Prevent board acrimony
No executive director wants to find himself in
the middle of board infighting. When the board
just can’t seem to get along, work through your
chair to try this strategy:
Take the time to go around the board table and
let each member speak to the issue that is divid-
ing the board. Keep this simple and give the floor
to only one board member at a time. Make certain
everyone gets his or her opportunity to have a say.
This should prevent the discussion from be-
coming acrimonious while at the same time board
members have a chance to hear their peers’ opin-
ions. Because everybody gets a say, members
should not be complaining or holding grudges.
More tips for stopping board fights in their tracks:
Don’t be negative.
Encourage different points of view.
Never attack other board members’ ideas.
Don’t “compete.” There’s more at stake in
board decision-making than member ego.
Always agree on the problem before seeking
solutions.
Brief form plus work plan
provide basis for ED appraisal
Retired Executive Director David Cook re-
ceived his annual evaluation by the board using
a brief form.
“The form is brief but is supported by each
member reviewing my annual work plan that ad-
dresses the nine performance standards on the
form,” Cook said. “We got a pretty good response
to this form but are planning to work with the
board next year to get their ideas on how to im-
prove the way we are handling this task.”
The administrator evaluation form gave board
members a wide range (1–10, with1 being “poor
performance” and 10 reflecting an “excellent” job)
with which to rate the executive director.
“The wide range in the scale gave members
flexibility to indicate an area that the executive
could improve on, without hurting the overall
rating,” Cook said. “I would interpret anything
7 or below as an area that needed my atten-
tion. My overall average was 9.5 over the last six
years.”
Cook received the evaluation during a meet-
ing with his board chair each year. “He or she
would give me a written report with the average
scores for each performance standard and all the
member comments,” Cook said. “We discussed
any revisions that needed to be made to my work
plan for the coming year.”

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