Addressing the Complexity Gap: Developing Integrated Thinking Skills at Board Level

Date01 January 2016
AuthorMatthew Rich‐Tolsma,John Oliver
Published date01 January 2016
DOIhttp://doi.org/10.1002/bl.30034
ALSO IN THIS ISSUE
BEING REAL ABOUT
GOVERNANCE .......................... 4
FOOD FOR THOUGHT .................. 4
NEWS ..................................... 7
NUMBER 143, JAN.–FEB. 2016
www.boardleadershipnewsletter.com
(continued on page 2)
Addressing the Complexity
Gap: Developing Integrated
Thinking Skills at Board Level
by Matthew Rich-Tolsma and John Oliver
Drawing on insights from adult developmental psychology, Matthew Rich-Tolsma
and John Oliver, certied consultants with Lectica, Inc., highlight the explicit
thinking skills that are unique to the challenges at the board level, in the context
of increasing volatility, uncertainty, complexity, and ambiguity (VUCA) in the world.
The invitation is for boards to think about their thinking skills, with the help of the
latest research in frameworks of integrated thinking skills.
BOARD LEADERSHIP
INNOVATIVE APPROACHES TO GOVERNANCE
View this newsletter online at wileyonlinelibrary.com
Board Leadership • DOI: 10.1002/bl • Jan.-Feb. 2016
What is it exactly that boards do?
As Peter Drucker and others
have pointed out,1 many boards seem
to perform an essentially ornamental
function in the face of the increas-
ingly complex and competitive land-
scapes in which they find themselves.
In the midst of this, however, John
and Miriam Carver have been notable
in consistently reminding us that
boards have an essential role to play
in looking out for the interests of the
owners of businesses and serving to
provide essential ethical oversight to
organizations.2 In particular, in setting
out the Policy Governance® frame-
work, they have provided a system
of principles and processes to guide
board functioning, but what exactly
do these kinds of processes require
of board members in terms of capa-
bilities? In other words, what distin-
guishes governing from other work in
and on the business, and what unique
thinking skills does it require of board
members?
One way that we can appreciate
the unique nature of the task placed
before board members is to view it
in a developmental context. Elliott
Jaques’s3 theory of requisite organiza-
tion provides us with one framework
for doing this, building upon seven
stratified levels of work, each with
their own hierarchically distinct capa-
bility as identified by Gillian Stamp.4
Whereas the earlier levels of work
are concerned with an organization’s
operations and generating value for
the organization in the present, the
later levels are orientated toward
generating value for the future of
the organization. These later levels
of work complexity involve engag-
ing time scales extending several
years into the future and require an
FEBRUARY 19–20, 2016
International Policy
Governance Association
(IPGA) Consultants’ Forum
— Orlando, Florida, USA
One of the two major oppor-
tunities IPGA provides each year
for consultants and experienced
practitioners (defined as those
who have worked with their
board using the Policy Gover-
nance system for at least two full
annual monitoring cycles) is to get
together for enriched learning
and networking with expert pre-
sentations and lively discussion.
A major feature to this Forum will
be a full-day examination of the
rationale for the use of negative
language within the Policy Gover-
nance system.
For more information e-mail
ceo@policygovernanceassociation
.org.
MARCH 11–12, 2016
An Introductory Training
in Policy Governance
— Atlanta, Georgia, USA.
No prior knowledge of the Pol-
icy Governance model is required.
Conducted by Miriam Carver.
For more information see
http://www.carvergovernance
.com/train.htm.
EVENTS
(continued on page 7)

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