No. 13-4, December 1995
Index
- A framework for strategic service management
- A revenue management approach to demand management and order booking in assemble‐to‐order manufacturing
- Applying survival analysis to operations management: Analyzing the differences in donor classes in the blood donation process
- Author index of volume 13
- Bringing judgment into combination forecasts
- Call for papers
- Cumulative contents of volume 13
- Editorial philosophy
- Infrastructure and flexible manufacturing technology: Theory development
- Strategic operations management decisions and professional performance in U.S. HMOs