No. 66-5, July 2020
Index
- Buyer participation in outsourced new product development projects: The role of relationship multiplexity
- Improving customer routing in contact centers: An automated triage design based on text analytics
- Issue Information
- Operations management writ large
- Optimizing stock‐keeping unit selection for promotional display space at grocery retailers
- The impact of disclosing inventory‐scarcity messages on sales in online retailing
- What is going on here? In Memoriam Oliver Williamson (1932–2020)