Why Do Nonprofit Performing Arts Organizations Offer Free Public Access?

AuthorSheela Pandey,Mirae Kim,Sanjay K. Pandey
Date01 January 2018
Published date01 January 2018
DOIhttp://doi.org/10.1111/puar.12769
Why Do Nonprof‌i t Performing Arts Organizations Offer Free Public Access? 139
Public Administration Review,
Vol. 78, Iss. 1, pp. 139–150. © 2017 by
The American Society for Public Administration.
DOI: 10.1111/puar.12769.
Sanjay K. Pandey is the Shapiro
Professor of Public Policy and Public
Administration in the Trachtenberg School,
The George Washington University.
He is a recipient of the NASPAA/ASPA
Distinguished Research Award and an
elected fellow of the National Academy of
Public Administration.
E-mail: skpandey@gwu.edu
Sheela Pandey is assistant professor
of management in the School of Business
Administration, Pennsylvania State
University Harrisburg. Her scholarship
focuses on social entrepreneurship,
leadership, and strategic management
of for-profit, nonprofit, and public
organizations.
E-mail: spandeywrk@gmail.com
Mirae Kim is assistant professor in the
Truman School of Public Affairs, University
of Missouri. Her research focuses on public–
nonprofit partnerships, nonprofit financial
management, and building civil society
through arts and culture. Her previously
published works cover topics such as
charitable giving experiments, the density
of the nonprofit sector, and nonprofit
rainy-day funds.
E-mail: kimmira@missouri.edu
Abstract : A number of studies have shown that arts and cultural programs offer multifarious benefits to individuals
and communities. However, there has been little discussion in the public management literature regarding access to
cultural programs for people with limited disposable income. Although the arts industry is increasingly emphasizing the
importance of expanding cultural access for all, we know little about what drives individual nonprofit organizations
strategies. This article draws on benefits theory and resource dependence theory to explore the relationships between
different types of revenue and the extent to which performing arts nonprofits offer free access. The authors use a unique
data set compiled by DataArts to test how various types of revenue influence accessibility to the arts and find that
performing arts nonprofits receiving grants from local governments, foundations, and corporations offer more free
access. The article concludes with a discussion of study implications and an application of benefits theory to other types
of nonprofits.
Evidence for Practice
Key local government officials—such as city managers, mayors, and council members—can influence
nonprofit arts organizations’ orientation to serving individuals and families with little or no disposable
income to spend on arts and culture.
Nonprofit arts organizations deriving a larger share of revenues from market-based sources are less likely to
invest in increasing public accessibility.
Nonprofit arts organizations supported by local government and local foundation/corporate donors are more
likely to enhance public accessibility by providing more free admissions.
Mirae Kim
University of Missouri
Sheela Pandey
Pennsylvania State University Harrisburg
Sanjay K. Pandey
The George Washington University
Why Do Nonprofit Performing Arts Organizations
Offer Free Public Access?
T he role of nonprofit organizations in
improving accessibility of public services has
been extensively researched. Employing either
government failure theory or interdependence theory,
scholars have used the “nonprofit density” approach,
which explores the implications of relative proportions
of public organizations and nonprofit organizations
for public accessibility (e.g., Kim 2015 ; Lecy and Van
Slyke 2013; Liu 2016 ). Government failure theory
(Hansmann 1980 ; Weisbrod 1977 ) contends that
the capacity of governments is limited to address a
wide array of demands for public goods and services,
leaving some segments of the population unsatisfied.
In turn, citizens voluntarily supplement public
services by supporting nonprofit services that fulfill
their unmet needs. Interdependence theory (Salamon
1995 ) argues that the nonprofit sector complements
rather than supplements the public sector:
governments finance nonprofit activities in order to
fulfill public demands. The dominance of nonprofit
organizations in some public service domains,
however, requires us to look beyond the “nonprofit
density” approach to advance understanding of public
accessibility. Benefits theory of nonprofit finance,
with its focus on different revenue sources for an
organization and different funder expectations, offers
a promising approach (Young 2007 ). Unraveling
the relationship between the sources of revenues
and nonprofit services can help public officials in
identifying strategies for expanding public service
accessibility.
The nonprofit sector provides services in various areas:
arts and culture, education, health, human services,
and others. This article focuses on the nonprofit
arts and culture sector because of its centrality to
community well-being and social responsibility
(McCarthy et al. 2004 ; Toepler and Wyszomirski
2012 ). Also, the nonprofit arts sector has seen
increasing interest in arts organizations being more
inclusive, and calls stressing the “importance of equal
access of all people to cultural opportunities” have
been growing louder (Markusen and Gadwa 2010 ,
380). This discussion goes beyond simply removing
economic barriers to cultural programming; making a
proactive effort to increase access for diverse groups is

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