White House mail call.

• Position: WASHINGTON - Management of mail - Brief article

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Every day, tens of thousands of letters, e-mails, and faxes arrive at the White House. It's the job of Hike Kelleher, director of the White House Office of Correspondence, to select the 10 letters per day that will actually reach--and be read by--President Obama. Kelleher says he tries to pick letters that provide a sampling of what Americans are thinking: Some are from people who have lost jobs or homes, others from parents of troops serving overseas. Obama answers some of the letters by hand and uses others to make points with officials: Rahm...