When Does the Public Get It Right? The Information Environment and the Accuracy of Economic Sentiment

AuthorMatthew M. Singer,Timothy Hellwig,Ryan E. Carlin,Gregory J. Love,Cecilia Martínez-Gallardo
Date01 August 2021
Published date01 August 2021
DOI10.1177/0010414021989758
Subject MatterArticles
https://doi.org/10.1177/0010414021989758
Comparative Political Studies
© The Author(s) 2021
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DOI: 10.1177/0010414021989758
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Article
When Does the Public
Get It Right? The
Information Environment
and the Accuracy of
Economic Sentiment
Ryan E. Carlin1, Timothy Hellwig2,
Gregory J. Love3, Cecilia Martínez-Gallardo4,
and Matthew M. Singer5
Abstract
Public evaluations of the economy are key for understanding how citizens
develop policy opinions and monitor government performance. But what
drives economic evaluations? In this article, we argue the context in which
information about the economy is distributed shapes economic perceptions.
In high-quality information environments—where policies are transparent,
the media is free, and political opposition is robust—mass perceptions
closely track economic conditions. In contrast, compromised information
environments provide openings for political manipulation, leading perceptions
to deviate from business cycle fluctuations. We test our argument with
unique data from eight Latin American countries. Results show restrictions
on access to information distort the public’s view of economic performance.
The ability of voters to sanction governments is stronger when democratic
institutions and the media protect citizens’ access to independent, unbiased
1Georgia State University, Atlanta, USA
2Indiana University, Bloomington, USA
3University of Mississippi, University, USA
4University of North Carolina at Chapel Hill, USA
5University of Connecticut, Storrs, USA
Corresponding Author:
Cecilia Martínez-Gallardo, University of North Carolina at Chapel Hill, 361 Hamilton Hall,
Chapel Hill, NC 27599, USA.
Email: cmg@email.unc.edu
989758
CPSXXX10.1177/0010414021989758Comparative Political StudiesCarlin et al.
research-article2021
2021, Vol. 54(9) 1499 –1533
1500 Comparative Political Studies 54(9)
2 Comparative Political Studies 00(0)
information. Our findings highlight the importance of accurate evaluations of
the economy for government accountability and democratic responsiveness.
Keywords
economic perceptions, information environment, consumer confidence,
accountability, government performance
In a representative democracy, citizens require access to information to select,
retain, and sanction representatives effectively. Just how much information
they need is unclear, however. Some scholars set a low bar, asserting that citi-
zen control over politicians requires little more than the capacity to observe
“changes in their own welfare” (Fiorina, 1981, p. 5). Less optimistic research-
ers argue that “very considerable logical and informational difficulties faced
by retrospective voters” make performance assessments exceedingly hard
(Achen & Bartels, 2017, p. 92). Although true for most policy areas, this
debate is particularly relevant to mass evaluations of the government’s eco-
nomic performance. The economy is a highly salient benchmark. Citizens
observe it directly, through personal experience, and indirectly, through pub-
lic and private information channels. But despite its relevance, we still know
little about how citizens form economic assessments. Do economic percep-
tions closely track economic indicators, or does the public hold a biased view
of the national economy? In particular, do systemic barriers to information
skew citizens’ evaluations the state of the economy?
In addressing these questions, this article builds on evidence that citizens’
economic perceptions do not simply mirror economic outcomes but are also
influenced by political factors (De Boef & Kellstedt, 2004; Duch & Stevenson,
2011; Duch et al., 2000). We advance this agenda in new directions, however,
by showing how the political climate in which information is disseminated,
or the information environment, structures the connection between macro-
economic activity and economic perceptions. A simple observation motivates
this study: in many of the world’s democracies, formidable barriers hinder
the public’s access to economic information. In most advanced democracies
citizens can acquire the information needed to make financial and political
decisions. While not beyond reproach, economic data in these countries tend
to be reliably collected and widely disseminated. As a result, public economic
sentiment tends to track, if not exactly parallel, objective economic condi-
tions (Anderson & Hecht, 2014; Duch & Stevenson, 2011).
However, these information-rich environments are the exception, not the
rule. In many countries where neither liberal democracy nor the market econ-
omy has become fully established, governments can more easily withhold, or
Carlin et al. 1501
Carlin et al. 3
manipulate the public’s access to, high-quality, unbiased information about
the economy. In these low-information contexts mass economic sentiment is
more likely to deviate from objective economic conditions. This incongru-
ence between reality and perceptions arguably damages the public’s capacity
to assess policy outcomes, hold leaders accountable, and serve as “critical
citizens” (Norris, 1999). The availability of economic information can affect
levels of corruption, government spending, and even the stability of the polit-
ical regime itself (Hollyer et al., 2018; Islam, 2007; Lindstedt & Naurin,
2010). In short, an open and dense information environment is an essential
prerequisite for a healthy democracy.
This article provides the first investigation of the formation of mass eco-
nomic sentiment outside industrial democracies. Below, we test a novel argu-
ment about how the information environment shapes the connection between
the real and the subjective economies using original measures of aggregate
economic sentiment and the information environment in eight Latin American
countries. Results suggest publics can discern the state of economic affairs
with some accuracy. Yet the transmission from economic indicators to sub-
jective assessments is not inevitable. It hinges on a high-quality information
environment,1 characterized by government transparency in data dissemina-
tion, a free press, and robust political competition. Further analysis suggests
the slippage between economic perceptions and conditions is due mainly to
the strategic manipulation of data rather than the quality of the data itself.
We make several important contributions. Most immediately, we extend
the literature on accountability by showing how limits on access to informa-
tion impede citizens’ capacity to develop accurate and reliable assessments of
government performance. While previous research shows how institutions
(e.g., Hellwig & Samuels, 2008), exogenous shocks (e.g., Campello & Zucco,
2016), and individual attributes like partisanship (e.g., Tilley & Hobolt, 2011)
impede attribution of responsibility for policy outcomes, our work identifies
elite-engineered barriers to the information citizens need to form evaluations
of policy performance in the first place. Citizen evaluations of the economy
are causally prior to, but no less important than, responsibility attribution in
the accountability chain. Consistent with our informational theory, we show
that the connection between economic conditions and perceptions sharpens
where the political context allows the dissemination of comprehensive and
unbiased economic information.
A key implication of our study is that a low-friction information environ-
ment is a prerequisite for democratic accountability. In classic models of ret-
rospective voting, voters can effectively sanction government performance
when their evaluations correspond to real economic fundamentals. But these
models say little about whether the economy in people’s heads actually tracks

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