What Do Your Clients Want?
| Jurisdiction | United States |
| Date | 01 September 2016 |
What Legal Procurement Wants--Ask the New Decision-Makers
Top 5 Factors for Selection by Legal Procurement
1 Experience with similar matters
2 Industry experience
3 Service excellence
4 Familiarity with the organization
5 Value for money
Legal procurement's preferred value-adds from law firms:
1 Free hotlines/access to experts for quick questions
2 Free or at-cost secondments
3 Outside counsel's participation on internal calls
4 Conducting pre-matter planning sessions
5 Seminars and...
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