Web accessibility extends to mobile banking devices.

PositionBrief article

The landscape of today's Web demands that we pay close attention to the way customers are interacting with our Internet presence on their mobile devices. This, in turn, demands that we focus some of the attention we give to accessibility on our mobile presence. Mobile devices offer people freedom and convenience in a way the world has never experienced. People with disabilities are using mobile devices in countless ways to enhance their lives and assist them with everyday tasks. The banking industry has put mobile access on the front line of banking convenience. This is exciting for everyone. However, it can be frustrating, to say the least, for individuals who are disabled to discover that they don't have access to this banking convenience on a device they rely on.

If the bank has a separate site for mobile devices, that site must be audited as well. The good news is that most organizations have moved to responsive design for their main website, which allows the site to adjust itself to the screen it is presenting on. This has...

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