Waterfield: Insuring Colorado's top businesses.

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After hearing the enthusiasm Sherry McGann, senior vice president, Waterfield Insurance Agency has for her work, one might believe she willed the company to the heights it has reached. Actually, the company has achieved great success through a unique level of dedication to its clients, combining extensive knowledge of their business and personal insurance needs with a team approach to providing excellent service.

The importance of building a trusting relationship defines the way in which McGann and her team approach clients. "We want clients that understand the value of a relationship. We understand their business and what they are doing, and they talk to us. We work hard year in and year out to ensure their changing insurance needs are addressed, we're involved and we really do care about their concerns," said McGann. "We also value the importance of educating our clients so they have a clear understanding of potential risk and all of the issues they face."

In 1993, Indiana-based Waterfield Insurance Agency acquired an agency in Denver, and in 1998 after five years of static sales appointed McGann to lead growth of the company's Western Operations. "We were either going to close it or turn it around," said McGann. Since then, she and her team have quadrupled the size of the agency.

Part of the success can be attributed to the company's unique client offering. Customers benefit from the vast resources of a large Midwestern company while experiencing service levels associated with a small hometown agency. "Our business clients have a dedicated customer service representative who knows their name, voice, and business. We also have the advantage of access to all of the nation's most competitive markets to ensure the best coverage and premium available anywhere," said McGann. In addition to offering a personalized level of service, the agency draws on Waterfield's 77-year history. "Our strengths are our relationships with our underwriters and our knowledge of the ever changing commercial market," said McGann.

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