La voz de la experiencia.
Author | Reveron, Derek |
Position | TT: Voice of experience. |
Dos jóvenes maduros aportan sabiduría a Yupi.com.
Según los estereotipos, las personas mayores son tan útiles a las compañías nuevas de Internet como las máquinas de escribir. Pero Yupi.com no cree en estereotipos. El año pasado, el portal de Internet en español de Miami Beach contrató como director de su departamento de servicio al cliente a Rafael Rivas-Vásquez, de 62 años, y Salvador Levy, de 71.
Los dos responden preguntas que les envían por correo electrónico cibernautas de América Latina, España y Europa. La mayor parte de las preguntas son sobre el website o sobre tecnología, algunas son muy personales y requieren el toque humano de una persona con experiencia. Levy dice que la percepción de que las personas mayores no tienen cabida en la Internet es una tontería. "Los jóvenes carecen de la experiencia necesaria para dar buenas respuestas a algunos mensajes electrónicos que recibo", dice.
Y por eso el presidente de Yupi.com, Oscar Coen, eligió a Rivas-Vásquez y a Levy entre una legión de jóvenes aspirantes." Aportan al trabajo una habilidad superior de redacción y de comunicación, una gran compasión y un tesoro de experiencias", dice.
Rivas-Vásquez, de sangre cubana y venezolana, nació en Nueva York. En Venezuela estableció una consultoría de seguridad y después se mudó a Miami. En 1995 compró una computadora y se hizo adicto a la Internet.
Levy, que se dedicó al periodismo, salió de Cuba en 1970 de Cuba y se estableció en Puerto Rico, donde compró cuatro tiendas. En 1990...
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