Thinking Ethics: Ethics and E-mail; Sender Beware

Publication year2004
Pages1
CitationVol. 73 No. 1 Pg. 1
Kansas Bar Journal
Ethics Columns.
2004.

Vol. 73 No. 1. Thinking Ethics: Ethics and E-mail; Sender Beware

Vol. 73 No. 1 January 2004

Thinking Ethics: Ethics and E-mail; Sender Beware

By J. Nick Badgerow

With the increased use of electronic mail communications, there is also an increased need for care in their use. The simplicity and informality of an e-mail could cause the sender to forget that, once sent, it is permanent and cannot be retrieved.

a.Despite the expectation of privacy, e-mails can easily be misdirected. Consider these recent examples: The associate who inadvertently sent a sexually explicit e-mail to 30 members of his firm, resulting in his suspension;(fn1) the summer associate who inadvertently sent an e-mail to 40 lawyers in his group, bragging about doing no work;(fn2) and the press secretary who inadvertently attached a confidential salary schedule to an e-mailed press release.(fn3) Thus, it is important to make sure the addressee is the intended recipient. Or perhaps it is better not to send an e-mail one would not want one's mother to read.

b.Address Completion Software. Some e-mail systems fill in the address when the first few letters of a recognized address are typed. One should watch closely to determine and ensure that the correct e-mail address is completed.

c.Careful with the "Reply." When replying to an e-mail that carries an attachment, make sure you are replying to the e-mail and not to the attachment. Otherwise, the author of the attached e-mail, rather than the author of the forwarded e-mail, will receive your reply. Also, make sure you are replying to the sender and not to all of the recipients of the first message.

d.Confidentiality. Be particularly careful when e-mailing strategy, privileged communications, work product, or impolite and intemperate remarks. Kansas Rule of Professional Conduct (KRPC) 1.6 requires a lawyer to maintain the confidentiality of all information relating to the representation of a client. In addition, the lawyer is obligated to protect all privileged information. In ABA Formal Opinion 99-413, the American Bar Association concluded that the use of e-mail to communicate confidential information does not violate Model Rule 1.6 because there is a reasonable expectation of privacy in the use of e-mail, just as with regard to faxes, telephones, and ordinary mail. However, the committee also cautioned that when the lawyer reasonably believes that the...

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