Law Practice Management
| Publication year | 2018 |
| Pages | 0060 |
| Citation | Vol. 23 No. 7 Pg. 0060 |
Modern Technology "Gotchas" and How to Avoid Them
Not doing tech right can be costly. The Law Practice Management Program can help you identify common technology "gotchas" and provide you with the tools you need to avoid them.
BY NATALIE R. KELLY
Not doing tech right can be costly. Valuable time, and serious money, can be spent trying to get through or around a technology problem. Often the solution can be found within a simple training class or by implementing a change in procedures, but no matter what classes we take or how many procedures we put into place it is becoming increasingly more difficult to solve the myriad issues modern technology piles upon us. The following is a list of common technology "gotchas" and suggestions on how to avoid them.
1 Oversharing or failing to manage your data on a file sharing or collaboration platform.
While lawyers have found a true love for working from anywhere and having instant access to data from wherever they might be, you must ensure you don't inadvertently disclose confidential client or other protected information. This comes from not paying attention to what rights or access privileges you assigned to shared information and files when using file sharing services and collaboration platforms. If you use popular file-sharing programs like Dropbox, Google or OneDrive, be careful with the settings and level of access you pass along to others. Also, be careful when navigating the folder or storage structures of these services, so you don't accidentally put information where it should not be, and consequently, making it inappropriately accessible to unintended parties.
2 Thinking that practice management software would fix everything wrong with your office.
I love practice management software systems! I'll say that again. I love practice management software systems! However, I am keenly aware of the shortcomings of these programs and users who believe that implementing these systems will solve everything as advertised. These programs take time to implement, are not typically out-of-the-box ready for complete firm integration and may simply not be the apple of everyone's eye. Practice management can help with many of the more common firm issues with managing data, specifically client matter management concerns. But, it is not the cure for poor and inefficient procedures, inadequate buy-in from users...
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