VoiceLog announces VoIP for VirtualLogger platform.

Position::Customer Experience Management - Voice over Internet Protocol - Brief Article

VoiceLog LLC, a provider of on-demand call recording and monitoring, has announced the availability of VoIP recording for all variants of VoIP in its VirtualLogger ASP/service bureau platform. The availability of VoIP recording for VirtualLogger means that call centers can now do call recording and quality monitoring on their VoIP platforms on a pay-as-you-go basis.

"Our vision is completely in line with where VoIP will take telephony," said VoiceLog CTO Karl Erickson. "We see a future in which audio recording is just a software-based function managed completely offsite."

VirtualLogger is a call recording offering with no...

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