A user survey of five women's college libraries in south campus, University of Delhi, India.

Author:Hussain, Akhtar
Position:Company overview - Survey


Library play a pivotal role in providing valuable services to the academic community by selecting and organizing information resources that support research, education and extension activities of the organization. "Information is regarded as a critical resource, ranking just after air, water, food, and shelter (Kemp, 1976). People need information for making decisions. They may acquire information through the research process, which is the process of finding ideas, facts, and new in a row by systematic study. The new facts and ideas will be based on existing ones, which are found in the existing literature. Information is acquired, processed, and disseminated through the university library, "a place, where books and users interact together for the transmission of civilization and cultivation of human beings" and "the most important resource in the tracking down of the general goals and objectives of the institution of higher learning" (Nwosu, 20000," (Reddy. 2010) For the library manager, it is necessary to understand how resources are being used, the changing needs of users, and their levels of satisfaction. The present study looks at the user survey of five women's college libraries in south campus, University of Delhi. Survey is a way and a supremely useful one of exploring the field, of collecting data around as well as directly on the subject of study so that problem is brought in to focus and points worth studying are suggested. (Moser & Kalton, 1986)

The Five Women's Colleges of South campus, University of Delhi

The University of Delhi is the premier university of the country and is known for its high standards in teaching and research and attracts eminent scholars to its faculty. The University of Delhi was established in 1922 as a unitary, teaching and residential university by an Act of the then Central Legislative Assembly. South Campus was established in 1973 by the University of Delhi for the convenience of students residing in South Delhi. It moved to its present location on the Benito Juarez Road, near Dhaula Kuan in 1984. The Campus is spread across 69 acres of green, hilly terrain of aravali and its buildings blend beautifully with their natural surroundings. The various departments are located in the Arts Faculty Building and the buildings of the Faculty of Inter-disciplinary and Applied Sciences and the S. P. Jain Centre for Management Studies. The South Campus offers its members a range of modern and state of the art facilities. Our library has an excellent collection of books, and it subscribes to a number of national and international journals.

The South Campus there are twenty five colleges, out of those we have taken user survey for five women's college libraries for study namely: Gargi College, Institute of Home Economics, Jesus & Mary College, Lady Shri Ram College for Women and Maitreyi College.

Objectives of the Study

The present study is aimed at and tried to achieve the following major objectives.

1. To know the use of collections and services of the libraries;

2. To determine the way of documents location and search elements of the libraries;

3. To identify the infrastructure facilities are being provided by the library.

4. To find out the overall user satisfaction with the resources and services facilities provided in the five women college libraries users in south campus in university of Delhi.


The study uses the survey method. A well structured questionnaire was designed and used for collecting data. Therefore, suitable sampling method has been used. 500 questionnaires were disseminated to the users of selected suitably from the Five Women College Libraries in South Campus, University of Delhi. Therefore, a total of 425 questionnaires were returned and used for this study. The results of the findings were accessible in tables using percentage.

Literature Review

A number of few studies have been abided on use of information sources by the Bachelor of Technology students. Siddiqui (2001) conducted a study on the use of library collection of Jawaharlal Nehru University Library. A questionnaire was used to collect the data, which covered 99 scholars. The study found that 69 percent visit the library daily, and...

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