US Airways Group Inc.

• Position: Brief Article - Statistical Data Included

On one side, agents of CHAOS. On the other, not Maxwell Smart but US Airways Group Inc. President Rakesh Gangwal and his negotiating team. In the middle, many of US Airways' 8,300 Charlotte-based employees and the city's aeronautical link to the world. (Arlington, Va.-based US Airways handles 90% of all air travel out of Charlotte.) The main issues: pay and contract length for US Airways flight attendants. Their union, the Association of Flight Attendants, had threatened to use a new airline labor tactic dubbed CHAOS (create havoc around our systems) -- random strikes to...