U.S. Veterans and Civilians Describe Military News Coverage as Mediocre, Think Stories Affect Others More Than Themselves

Published date01 July 2023
DOIhttp://doi.org/10.1177/0095327X221080944
AuthorScott Parrott,David L. Albright,Nicholas Eckhart,Kirsten Laha-Walsh
Date01 July 2023
Subject MatterArticles
https://doi.org/10.1177/0095327X221080944
Armed Forces & Society
2023, Vol. 49(3) 713 –728
© The Author(s) 2022
Article reuse guidelines:
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DOI: 10.1177/0095327X221080944
journals.sagepub.com/home/afs
Article
U.S. Veterans and
Civilians Describe Military
News Coverage as
Mediocre, Think Stories
Affect Others More Than
Themselves
Scott Parrott1, David L. Albright1,
Nicholas Eckhart1, and Kirsten Laha-Walsh1
Abstract
The news media often portray military veterans in stereotypical ways, providing
audiences narrow representations in which veterans are traumatized heroes. What
happens when a veteran sees these storylines and assumes they affect how the
public thinks about veterans? This question informs this study, which used a two-
prong approach (online, telephone) to survey 1,047 American adults about news
media and veterans. Respondents, including veterans and civilians, were asked to
recall news stories about veterans, assess the quality of news coverage of veterans,
and offer opinions concerning whether news coverage affects themselves and other
people. When respondents could recall a news story about veterans, they described
stereotypical stories related to victimization/harm, heroism, charity/social support,
mental illness, and violence. Respondents, both civilian and veteran, described news
coverage as mediocre and felt the news affects other people more than themselves.
Keywords
veterans, media, news, stereotypes, identity
1The University of Alabama, Tuscaloosa, USA
Corresponding Author:
Scott Parrott, The University of Alabama, 901 University Boulevard, Box 870172, Reese Phifer Hall,
Tuscaloosa, AL 35487, USA.
Email: msparrott@ua.edu
1080944AFSXXX10.1177/0095327X221080944Armed Forces & SocietyParrott et al.
research-article2022
714 Armed Forces & Society 49(3)
The mass media, including entertainment and news programming, represent an
important source of information concerning the U.S. military and its veteran service
members. Studies suggest news organizations provide the general public a narrow
and often inaccurate portrait of what it means to be a veteran (Rhidenour et al., 2019;
Wilbur, 2016). Veterans have expressed concern that exposure to such portrayals
might nurture stereotypes, prejudice, and discrimination toward veterans in U.S.
society (Schmidt, 2020). This study builds off the possibility that such thinking
in itself might affect veterans. In other words, veterans who think media stereotypes
affect public perceptions could act differently, avoid social interactions, or otherwise
change their behavior while interacting with the civilian public because they assume
the public misunderstands their experiences and identity. Informed by theory con-
cerning the third-person effect (Perloff, 2002), this study employed a national survey
of 1,047 U.S. adults to better understand Americans’ perceptions of news content
concerning veterans, including the quality of coverage, commonalities in the stories
recalled by respondents, how they think stories affect themselves, and how they think
news coverage affects other civilians and military veterans. This article begins with
a review of the literature concerning public attitudes toward veterans in modern soci-
ety, news representations of veterans, and the importance of how veterans (and oth-
ers) perceive the mass media in veteran or civilian interactions.
Literature Review
Public Attitudes Toward Military Veterans
Military veterans are afforded high social standing in the modern United States, gen-
erally regarded in high esteem among members of the public as part of a “Support the
Troops” cultural norm (Hipes et al., 2015) advanced by politicians, mass media, and
other elites (Coy et al., 2008). While research suggests the public may exaggerate
their support, it also shows veterans are popular among the American public even
when accounting for social norms (Kleykamp et al., 2018). Furthermore, the military
regularly ranks among the most trusted institutions in the United States (Johnson,
2018). To illustrate, eight in ten respondents told surveyors from the Pew Research
Center (2018) that they had confidence that the military will act in the best interests
of the public. About 40% of respondents indicated they had a “great deal” of confi-
dence in the military, exceeding the amount of confidence they reported for scientists
(27% “great deal”), religious leaders (9%), the news media (8%), business leaders
(5%), and elected officials (3%).
Despite the popularity of the military and its service members, veterans describe
being stereotyped by the general public (Schmidt, 2020). Indeed, one survey (Parker
et al., 2019) found differences in how veterans and American adults described people
who have served in the Armed Forces. Veterans were more likely than civilians to
describe people who have served as disciplined, patriotic, loyal, and hardworking, as
well as tolerant and as independent thinkers. Meanwhile, civilians were more likely

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