U.S poised as strongest location.

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While offshore locations continue to generate the most new contact center employment it is the United States that appears to have the most potential. Site selection consultancy Site Selection Group (SSG) reported in May that the vast majority of new staff employment: over 10,000 of 17,225 positions that were created worldwide took place in The Philippines, Romania, and Nicaragua. Yet SSG president King White believes that the U.S. is the strongest location, with room to grow, even though it saw 5,880 new job openings in that month as compared with...

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