Top five consumer complaints.

PositionBY THE NUMBERS

5,076

Telemarketing calls

Major gripes: calls pitching medical-alert and home-alarm systems drew the most complaints from Tar Heel consumers

3,366

Lending practices

Major gripes: high-interest rates, charges for late or missed payments, costly payday loans, adjustable-rate mortgages and fees

3,056

Telemarketing fraud

Major gripes: sweepstakes and lotteries, grandparent and sweetheart scams, and fake grants from the government

1,445

Health-care complaints

Major gripes: weight-loss products, defective hearing aids and medical billing and collection practices caused the most heartburn

1,345

Homebuilding, repair

...

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