Top five consumer complaints.
Position | BY THE NUMBERS |
5,076
Telemarketing calls
Major gripes: calls pitching medical-alert and home-alarm systems drew the most complaints from Tar Heel consumers
3,366
Lending practices
Major gripes: high-interest rates, charges for late or missed payments, costly payday loans, adjustable-rate mortgages and fees
3,056
Telemarketing fraud
Major gripes: sweepstakes and lotteries, grandparent and sweetheart scams, and fake grants from the government
1,445
Health-care complaints
Major gripes: weight-loss products, defective hearing aids and medical billing and collection practices caused the most heartburn
1,345
Homebuilding, repair
...To continue reading
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